Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support communitiy! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

Support tickets can be created by sending an email to info@mastodon.world



founded 1 year ago
MODERATORS
1
 
 

Trying to leave a mod team and when it asks “are you sure?” Pressing No works but pressing Yes does absolutely nothing.

Am I doing something wrong?

2
 
 

I imagine this is a bug but I don't know where to report it so I'm posting here.

Open as an example this post on /c/apple_enthusiast and notice the image in the sidebar of a bunch of apple computers is a whopping 3600x1500 pixels.

Whatever is supposed to generate thumbnails isn't working for this (unlike what it does for profile pics and post thumbnails) because that is excessively large for what's a small part of the screen. Posting this because this issue probably costs a bunch of bandwith with enough users visiting.

3
 
 

TL;DR: questions:
EDIT: I'm not aking how to fix it for a single community, I'm asking how to handle it for >200 subscriptions (thanks!)

  • If a community says "Subscribe pending", is it possible that their posts do not appear on the feed?
  • If the answer to the previous question is yes: is there any script to fix "Subscribe pending" issues on batch?

Long version:

I started using Lemmy some days ago and when subscribing to some communities (on other instances) I got the "Subscribe pending" message. I'm aware it's a common issue (see search for Subscribe pending in this community) but, because what I read is that the bug was the message itself (but you were indeed subscribed) I ignored them.

Today I took a look again at the issue and I saw that some people recommend un-subbing and re-subbing again. The thing is, now I'm subscribed to more than 200 communities, so it would take a while to do it manually.

Thanks!

4
20
submitted 1 year ago* (last edited 1 year ago) by ada@lemmy.blahaj.zone to c/support@lemmy.world
 
 

https://lemmy.world/c/christians

This community does not affirm practiced LGBTQ+ lifestyles

Rule 8 of this community is in clear breach of the first goal from the lemmy/mastodon.world code of conduct

5
 
 

I've tried on both my .world and lemm.ee accounts and can't post on !eveonline@lemmy.world. I can comment and it seems like others can too.

I have my language set as English and post in English. Am I doing something wrong?

6
 
 

RES has an option called "show images" that automatically enlarges all of the thumbnails on the user's current page. Is there a similar function available on Lemmy?

7
 
 

Weird thing has started to happen the last day or two. My Subscribed flow is suddenly filled with old posts. For example this: https://lemmy.ml/post/46651

There are no replies that are even close to as old as the post itself is which indicates that something fishy is going on. Someone got the post in their flow now and therefore started to reply to it.

This is just one example of many in my flow right now...

So is there a bug or something going on?

8
 
 

Anyone else encountered similar problem?

I was unable to login - short spinner animation on button press and no further feedback. On network monitor, the /login endpoint responded with 400, response body {"error":"incorrect_login"}.

Issue resolved only after password reset.

9
 
 

Looking to add someone else as a mod, how do I go about that

10
 
 

I recently wrote a command-line utility lemmyverse to find communities indexed by Lemmy Explorer. A quick count shows almost 14%(!) of all communities indexed by lemmyverse are junk communities created by a single user @LMAO (reported here):

% lemmyverse . | wc -l
  30376
% lemmyverse enoweiooe | wc -l
   4206

Here's a python script, using no external dependencies, which uses Lemmy's HTTP API to delete all communities that @LMAO moderates:

#!/usr/bin/env python

import json
import urllib.parse
import urllib.request

baseurl = "https://lemmy.world"
username = "admin"
password = "password"

def login(user, passwd):
	url = baseurl+"/api/v3/user/login"
	body = urllib.parse.urlencode({
		"username_or_email": user,
		"password": passwd,
	})
	resp = urllib.request.urlopen(url, body.encode())
	j = json.load(resp)
	return j["jwt"]

def get_user(name):
	query = urllib.parse.urlencode({"username": name})
	resp = urllib.request.urlopen(baseurl+"/api/v3/user?"+query)
	return json.load(resp)

def delete_community(token, id):
	url = baseurl+"/api/v3/community/delete"
	params = {
		"auth": token,
		"community_id": id,
	}
	body = urllib.parse.urlencode(params)
	urllib.request.urlopen(url, body.encode())

token = login(username, password)
user = get_user("LMAO")
for community in user["moderates"]:
	id = community["community"]["id"]
	try:
		delete_community(token, id)
	except Exception as err:
		print("delete community id %d: %s" % (id, err))

Change username and password on lines 8 and 9 to suit.

Hope that helps! :) Thanks for the work you all put in to running this popular instance.

11
 
 

Hello,

I'm the new mod for /c/nottheonion. The previous mod created the community, then promptly never posted or commented in any way, leaving me no options for removing them. They've since been banned for inactivity, but are still on the mod list. The account is /u/joyandgrace.

12
 
 

I tried many app, they don't list post/comment I already upvoted.

Does Lemmy instance save that list ? Is it possible to get that list by API ?

13
 
 

I had a lot of troubles activating my account during the reddit exodus maybe that has something to do? I have verified my email and activated 2FA. For example I cannot see any NSFW post

14
 
 

I'm aware you can do so with kbin but not sure about Lemmy. It'd be great to declutter my subscriptions list!

15
 
 

I personally have no problem with nsfw of almost any kind, in fact I have nsfw content enabled and unblurred. So I may have higher tolerance than average, and so I wanna know what people (especially the admins) think.

On !starwarsmemes@lemmy.world we've had 2 memes reported as needing a nsfw tag yesterday:

  1. https://lemmy.world/post/1605124

  2. https://lemmy.world/post/1623624

I asked the poster of #2 to mark it as nsfw, but let #1 be as that's just wordplay we can easily find in Disney cartoons. But then I also realise that the comments may lean more towards nsfw for some tastes? And I don't wish to moderate that.

So I asked a poster of another meme to tag it as nsfw too:

  1. https://lemmy.world/post/1670456

The downvotes indicate my request isn't popular.

Maybe I'm overthinking it, but as I said I wonder what other people think. I'd rather give people more freedom than restrictions.

16
 
 

Title or How to use mod powers on users, that haven't posted in that community yet?

17
 
 

cross-posted from: https://lemmy.dbzer0.com/post/822979

For the past 2 days or so, I tried viewing modlogs for several instances and the loading spins forever.

Now I just checked the mod logs and the logs were purged?

What the hell is going on?

18
 
 

I'm able to comment in other communities just fine, but when I tried to post a reply to this comment in a thread in !worldnews@lemmy.world the "Reply" button just shows a spinner icon forever. I tried again, attempting to reply to this comment in a different thread from the same community, and the same thing happened.

I also tried subscribing to the community then posting the comments, but that didn't change anything.

If the action had just failed because I was banned or something that'd be one thing, but (a) it's hanging, not failing, and (b) as far as I can tell, I'm not banned from !worldnews@lemmy.world (or anywhere else, for that matter). It really does seem like some sort of bug, and a weird one at that since it's affecting my interaction with only one specific community instead of all of them.

19
 
 

I mod a couple of small communities. Although the communities show up when you search for them, the posts don’t show whether I use lemmy.world in a browser, the Memmy app, wefwef/voyager or Lemmios. You can join the sub and make posts and I know my posts are showing up in people’s feeds somewhere because there’s a decent amount of interaction. So why can’t I see the actual posts?

The community screenshotted here is !dontyouknowwhoiam@lemmy.world but I have another community on the sh.itjust.works instance that displays the posts properly so it seems to be a lemmy.world issue. Does anyone have any ideas?

20
 
 

Today someone replied to one of my comments but the notification bell did not alert me.

21
 
 

I've gotten this message from Malwarebytes quite a lot these few days. Is this just a false positive?

22
 
 

I cannot log in, I can change password, that lets me in briefly, for instance to read/answer messages but as soon as I try to open a community I'm logged out again. Someone asked me to help them moderate a community but I can't be of any help now.

23
 
 

Hello! Somehow I turned on 2FA without actually setting anything up. Now I can’t for the life of me figure out how to access my Lemmy.world account. Password reset also does not work for me. Is there any hope?

24
 
 

Should also add, I’ve tried searching on Connect, Jeroba, Voyager AND on the mobile site

25
 
 

I'm thoroughly confused here. I have a lemme.world account, saved a voyager icon which is basically just a link to m.lemme.world and everything works if I use that link. However, if I type in lemme.world or m.lemme.world (both with or without the https://) I get "address not found." This happens on my desktop or mobile browsers, across different browsers.

I just logged in from a new device and my only way to access the site was to first go back to join-lemme.org, find lemme.world, and follow the link. But the link is just "lemme.world" aaaahhhhggg.

Can anyone explain what is happening here?

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