this post was submitted on 02 Feb 2022
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[–] beansniffer@lemmy.ml 15 points 2 years ago (1 children)

I don't like the wording that people use when discussing Discord. Things like, "I'm going to start a Discord server" when in fact they are not self-hosting the server. This makes Discord sound more decentralized than it actually is and it it give the users more of an illusion of control when in fact the creators of Discord have all the control. Stallman was right when he described people as being used and not users.

[–] kevincox@lemmy.ml 6 points 2 years ago* (last edited 2 years ago) (1 children)

To be honest. I think these days basically no one thinks of self-hosting or hardware when they hear "server". Discord has become popular enough that there are more people who hear "server" and think "community" without any implication how it is actually operated.

[–] beansniffer@lemmy.ml 2 points 2 years ago

I agree. I understand why, I just don't like it :P

[–] eyr@lemmy.ml 14 points 2 years ago (1 children)

Discord feels like a necessary evil in my life since so many communities are on it. Trying Element was worse UX in my experience, which is awful if you're trying to get people to switch.

Discord is relatively fine right now and the worst part of the privacy policy is the risk of being acquired. That said, Facebook seemed pretty nice and cool before it became what we know it is today.

[–] sgtnasty@lemmy.ml 4 points 2 years ago

I feel like its WAY to invasive in my privacy. I have to use it for so many things, but I try to get folks to use Telegram instead. Telegram is much nicer UI. Discord is over bloated with crap and keeps asking me to spend money.

[–] MerchantsOfMisery@lemmy.ml 13 points 2 years ago* (last edited 2 years ago) (1 children)

I guess I'm in the minority on this but... feature wise, I think it's fantastic. It's got nearly everything I could ask for, and I love how easy it is to stream and watch videos with groups of people. I often steam Seinfeld and other TV shows/movies in a leftist Discord community that I'm in and it's just so nice to be able to do it so easily, without having to walk non tech-savvy users through lengthy troubleshooting in order for things to work. Pretty much any issue I've encountered when it comes to streaming/watching content was resolved within a few minutes of Googling.

Privacy wise, I wish there was an open-source alternative to Discord that a) has the same features and b) is user-friendly enough to actually shift Discord users to it. Unfortunately, pitching open-source alternatives to Discord is very difficult because they just aren't as easy for most users to use and because it's pretty hard to shift a large amount of users from one program they're very familiar with to one that they're not familiar with.

I think tech-savvy people are generally more inclined to shift to open-source software, particularly in the early stages, because they're not nearly as bothered by the tinkering/troubleshooting involved. I think it's similar to why so few people use Linux compared to Windows. But what a lot of tech savvy people just can't wrap their heads around is the simple fact that for the overwhelming majority of users, they don't have the time/patience/interest to switch to new alternatives to programs/systems they've been using for years and are comfortable using. It's like pitching a jacket that is superior in terms of heat retention, but most people just think the design is ugly. If you want people to wear the jacket, the simple fact is you've got to make it appealing to them instead of stubbornly insisting that it's got superior heat retention and therefore it just makes logical sense to wear it over the colder but far more popular jacket that people prefer because it's fashionable.

When I was younger, I was all about the tinkering/troubleshooting to delve into the world of open source software. As I get older, I just want my shit to work consistently and for troubleshooting to include a large user base so that the odds of there being a solution is high. I no longer have the time/patience/interest to spend hours/days troubleshooting. Communications software like Discord is especially challenging when it comes to pitching an open-source alternative, because without major advantages that most users can appreciate enough to make the leap, the open source alternative's population will remain quite low because most users are wiling to sacrifice privacy for convenience/familiarity.

No doubt, this post will irk some people but... what can I say? Open source software has to revolve around convenience because that's what most users value above all else. Pitching an app like Signal to friends/family was a breeze because of how relatively seamless the process of installing/using it as a primary app for texting via SMS and Signal messages. But pitching an app like an open source Discord alternative, it has unique challenges that I really think developers need to pay attention to.

Right now, I think an unfortunate amount of open source devs are of the mindset as Principal Skinner:

"Am I so out of touch??"

"No, it's the users who are wrong."

A lot of open source software is like the fanny pack or cargo pants-- functionally useful but good luck pitching either product to most people. I think a lot of open source advocates don't take into considerate the social aspect of pitching alternatives to proprietary software and instead just dismiss it as unimportant, but then they're left sort of bitterly wondering why nobody's using the fanny pack/cargo pants of software. I've always found this interesting, particularly when it comes to the animosity the tech community has for Apple products. It's like an anti-social/awkward person just not at all understanding why charismatic, fashionable people tend to be attract more positive attention or they do understand and stubbornly insist on not even attempting to be more charismatic/fashionable.

[–] poVoq@lemmy.ml 5 points 2 years ago (1 children)

Says the pig being fattened up for slaughter /s

Of course it is going to look nice if you are being pampered with loads of money to lure you in. Discord is just a bit earlier in the inevitable progression than Reddit etc... why are you here now and not any longer on Reddit?

[–] MerchantsOfMisery@lemmy.ml 6 points 2 years ago (4 children)

Because unlike Discord, I have a number of issues with reddit to the point of it creating an unpleasant experience. Switch from reddit to Lemmy didn't have to involve convincing my friends to join Lemmy, as it's a website-- not communications software in the way Discord is.

The compromise of a small community on Lemmy is something I don't mind, because it doesn't really prevent conversations from happening. Whereas switching from Discord to an open source alternative that most of my friends aren't going to use just leaves me with perhaps a better alternative to Discord in terms of functionality/privacy without anyone else using it.

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[–] ajr@lemmy.ml 12 points 2 years ago* (last edited 2 years ago) (2 children)

I fracking hate discord. People use it for everything now, not just gaming, for the convenience of an easy to use cross-platform application. Almost every message board on the internet has been deserted and moved to discord. And it makes it so difficult to find anything useful. Every time I want to find something there I feel as if no matter how much time I spend using the search I'm never going to find it. And when I ask I feel as if the same question has probably been asked hundreds of times before and makes me feel dumb for not being able to find the answer. If you read the messages as they arrive, with just a couple of servers that you follow, your day is gone and you can't do anything else. Of course it makes it convenient not having to create an account for each website like before, but so does the fediverse. I won't even go into the privacy concerns I have with so many people feeding their life into discord's database.

[–] morrowind@lemmy.ml 3 points 2 years ago (1 children)

While I don't think message boards should move to it, Discord has a pretty good search feature, have you tried it?

[–] kevincox@lemmy.ml 3 points 2 years ago
  1. It is Discord specific. Web crawlers can't access messages. This means that instead of just using a search engine I now need to use a search engine and Discord. If we get a couple more of these services it is now a disaster.
  2. IIRC it is "server" specific. So you still need to know which "server" would have the answer to start even searching.
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[–] Nyaa@lemmy.ml 11 points 2 years ago* (last edited 2 years ago) (1 children)

I don't like Discord, but it solves an issue for people that no one has solved as good as Discord has.

Discord is just a great all in one solution for everything a gamer would want and then just for communities in general. I don't think Discord is gonna go anywhere until someone actually matches them in features and does it good.

Edit: and they have to make it where you can do all of those things without having to self host or pay for hosting.

[–] sibachian@lemmy.ml 5 points 2 years ago

Guilded matches them in features and adds more gaming niched stuff like actual forums into your "server".

matching Discord, or even improving on it, doesn't matter. Discord is already king. To dethrone the king, non-Discord users need to be the main target so Discord users are forced to use both, until all their contacts merge and slowly migrate to the second software over time due to more features and ease of use.

[–] savoy@lemmygrad.ml 11 points 2 years ago (1 children)

Awful.

They've somehow managed to consolidate the communications of so many groups outside of its original gaming focus with a "slick" UI and apparent ease of access. They're under the guise of being cool despite being closed-source software with zero regard for security and use outside of their Electron wrapper.

The sooner it collapses the better, and I really hope Matrix rises in popularity. Even though the Discord bridge exists it isn't 1:1 and you need to be a mod on the Discord end in order to even allow it, and nobody does.

[–] tmpod 4 points 2 years ago

Matrix has its own share of problems too, but yeah, it would be neat if it gained more popularity. Discord has some merit though, their UI, feature set and extreme ease of use is veeeery nice for common users.
Matrix is far from achieving that, but good work is being done for sure.

[–] kevincox@lemmy.ml 11 points 2 years ago

My main thought about discord is that the UX doesn't work well for me. It is primarily focused on "communities" which I've never had the desire to organize my life into. I have a "server" that we use for chat during games because everyone knows it but then I have to do a couple clicks to switch to my friends "server" to see a new message, then a couple clicks back. Having two conversions in different communities is incredibly painful. There is also just as much awkwardness if you want to swap between DMs as well.

For me I much prefer the Element, Facebook Messenger, WhatsApp... approach where I just have rooms in a big long list (or sorted in a way that works for me). I don't like this Discord, Slack forced 2-level hierarchy. I actually think Matrix+Element is killing it here with Spaces. Spaces provide a lot of the good parts of the Discord Server or Slack Workspace while still allowing you to get a big long list of rooms so that switching between a DM, room in one community and a room in a different one. You can even just link all of the rooms you are interested in to a private space to organize them however you want. I can't wait for them to have a bit more time to polish the UX here.

I also don't see the draw of separated voice and text channels. You always end up needing to share links or images anyways and have to awkwardly explain what channel you dumped it in. Eventually this leads to the #voice-spam channel which is effectively creating a voice+text channel with an awkward UX because the software doesn't actually know that they are linked.

I also don't get why people like doing a lot of communication in chat over things like websites and forms. Especially for communities like speedrunning where it is actually nice to have documentation on strategies. They end up getting asked the same question every day then get mad that people didn't read the 8th pinned entry in the 3rd FAQ room (which of course isn't visible to Google). I guess it does create a "friendlier" atmosphere in theory since everyone is constantly helping everyone, but again, not my preference.

But these are all UX arguments that don't work for me. They appear to resonate well with a wide group of people so I guess it is me who is "wrong" here. Of course that doesn't mean that I won't continue to avoid it.

UX aside I don't like that it is centralized. I definitely try to stick to decentralized services where possible so that I am not beholden to the whim of a single operator.

Most of the other complains I see don't bother me:

  • phone number requirement: IIUC this is up to the mods of a particular community. I'm 99% sure that Discord doesn't have my number. I don't blame Discord for providing the option. It is also hard to blame mods for using it when it clearly solves real problems that they have. (It significantly reduces spam)
  • Pedos, MAPs, groomers, razor sharp edgy kids, cyberbullying etc: Meh, I'm a fan of free speech. These people are going to chat somewhere so I don't see why it can't be the same software that I use. It isn't like discord is a single chat room where you need to see all of this stuff. Just don't hang out in communities that allow this stuff.

I think the main upside is that it is easy enough to use that most people can't figure it out quickly without any help. That is an important point for any popular service. Unfortunately Element Android is still about 50% unguided success rate from my experience. I hope they keep streamlining it.

[–] adrianmalacoda@lemmy.ml 11 points 2 years ago* (last edited 2 years ago)

https://stallman.org/discord.html

Discord is bad because it's a proprietary centralized silo platform that is hostile to third party clients. I also don't like how they redefine terms (e.g. referring to communities/groups as "servers" and emotes as "emoji" which is an annoying thing that has spread even to the fediverse). I don't like the culture of Discord and Discord-related memes/jokes.

The worst thing about Discord, however, is how so many communities more or less force it on users. I don't like Discord and would be a happier person if Discord disappeared off the face of the world tomorrow but I feel I am required to use it (with a libre third-party client) to participate in some communities and stay in touch with friends.

[–] Echedenyan@lemmy.ml 10 points 2 years ago* (last edited 2 years ago) (1 children)

It is not FLOSS, not self-hostable, not federated and it does not have real security (E2EE).

[–] cityboundforest@beehaw.org 4 points 2 years ago (1 children)

Is there something that is FLOSS, federated, E2EE, and would be user friendly like Discord is such that my friends would be willing to switch to it?

[–] Echedenyan@lemmy.ml 8 points 2 years ago (1 children)

If a 8 years old child can use Matrix perfectly for their friends and is not a gifted child, your friends should be able to use it too.

However, I don't know your friends.

[–] cityboundforest@beehaw.org 5 points 2 years ago (1 children)

Fair. I'm just unsure about how well they would take to wanting to move to Matrix. Also I have the issue of my own Discord server set up for my content creation. I'm not sure what I would do about that personally. I link to it from my other social media pages (that reminds me, I should link my Beacons page on Mastodon) and could ostensibly do something similar with a Matrix server (I don't personally have any experience doing server management, but I wouldn't necessarily be opposed to figuring it out with my Computer Science minor).

[–] Echedenyan@lemmy.ml 6 points 2 years ago (1 children)

Discord Server != real server, it is just a community or space and you have spaces in Matrix too.

In the begining, you could bridge rooms between Matrix and Discord using https://t2bot.io.

[–] cityboundforest@beehaw.org 2 points 2 years ago (1 children)

Discord Server != real server

Sorry about that, my apologies. I've been using Discord for like 6 years so I've gotten used to the terminology surrounding the platform.

I could looking into using a Bridge bot...I'd wonder about self-hosting my own instance. I don't necessarily need to host my own instance of Matrix, right? I suppose there are certain things that hosting my own instance of Matrix would allow me to do, I'm just not currently in the right mind to come up with those. Neither do I really have the experience with server hosting as I said before.

[–] Echedenyan@lemmy.ml 4 points 2 years ago (3 children)

Yeah, you don't need to selfhost your own server if you don't what or you can't.

About the bridge, it is not just a bot because it has puppeting for Discord.

It creates puppets which represent each user of your rooms in the other platform (either Matrix to Discord or Discord to Matrix).

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[–] sagar@lemmy.ml 10 points 2 years ago
[–] poVoq@lemmy.ml 9 points 2 years ago* (last edited 2 years ago) (1 children)

It's ok for what it does right now, but it is only a question of time before the current funders will want their money back and then some... and they seem to have started to become quite greedy as even a quite large sum buy-out offer by Microsoft was declined recently. So it will probably not end nice.

Remember folks, if you are not paying for it, you're not the customer; you're the product...

[–] kevincox@lemmy.ml 5 points 2 years ago

To be fair Discord has a lot of monetization potential with Sever Boosts, the premium membership and paid emoji. I'm sure that they could coast and be profitable with those. Maybe adding a couple more paid features over time. Especially if they start charging companies for a better interface to customers via Discord (I'm not even talking about advertising, I mean support and pre-sales communication as well as community management features such as shared accounts so that the support team can talk behind the face of one company account).

Of course this won't happen. Investors will demand more and more profits until the service becomes unbearable and everyone moves off to the new VC-subsidised service.

[–] swissreport@lemmy.ml 6 points 2 years ago* (last edited 2 years ago) (1 children)

From a privacy perspective it sucks . The locking of basic features behind a paywall also sucks. The lack of federation sucks. It being closed source sucks.

From a UI perspective and Funktions it is awesome.

[–] tmpod 5 points 2 years ago

I agree. Discord is buggy, inconsistent across platforms and the company is pretty terrible. But what most people care about is the UI and features, and that Discord nails.

[–] Cloak@lemmy.ml 6 points 2 years ago (1 children)

Do I like discord personally? No

Do I think discord is a necessary evil? Yes

You're shooting yourself in the foot as a OSS project if you don't use discord, same with not using github.

But, at least for me, I hate my feet :)

[–] beansniffer@lemmy.ml 4 points 2 years ago (2 children)

Why couldn't an Open source project use self-hosted Matrix and Self-hosted GitLab?

[–] kevincox@lemmy.ml 5 points 2 years ago (1 children)

GitHub has network effects that makes it easy to attract users and contributors. You basically get some free marketing by hosting there. For established projects it doesn't matter much, but when starting every bit of marketing can be incredibly valuable.

[–] Cloak@lemmy.ml 2 points 2 years ago* (last edited 2 years ago) (4 children)

Yeah this, also consider that gitlab is not federated and people are not likely to make an account on your gitlab instance to contribute.

The same thing goes for discord, more people use it than matrix, and therfore you reach a larger audience by using it

re @Echedenyan@lemmy.ml not sure what part you are talking about, I'm happy to shoot myself in the foot for my projects because I don't expect much contributors nore feel a drive for a big star count

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[–] Echedenyan@lemmy.ml 2 points 2 years ago (1 children)

I think Evan is being ironic in the last part.

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[–] arthur@lemmy.ml 5 points 2 years ago

I find myself comparing Discord to Element/Matrix. In terms of features and in some cases usability Discord is light years ahead. However is lack of federation and it's closed source nature make it an unappealing option.

The way it handles screen sharing and video chat is really nice. I hope that's something that element or even Jitsi could eventually replicate.

[–] HiddenLayer5@lemmy.ml 4 points 2 years ago* (last edited 2 years ago)

A pretty well-written villain. Good redemption arc too. Honestly, a lot better than the newer villains like Starlight Glimmer.

[–] kromonos@fapsi.be 4 points 2 years ago

My experience over the last few years is that Discord in particular is used for organized cyberbullying, hate speech, blackmailing, badmouthing, as support seems to be more than absent. And if support ever gets back to you, you feel like you're in a German 'Media Markt': β€œThat's not my department!”.
As an aside, almost everyone there seems to think they can make their own laws and ignore, for example, countries' privacy laws. Sharing screenshots from direct messages seems to be as normal as brushing teeth for many there.

[–] LIESGREEDMISERY@lemmy.ml 4 points 2 years ago

I don't really like it. But used to use it to create bot, it was fun for a while until I have no idea what to do with my bot. I used to be quite dependent with it due to my association with some people. But I managed to quit.

Because it's somehow popular, there's some good communities I can interact with.

But generally I don't understand why some people are very eager to advertise their discord server, even some are just about niche topics. What is it with administering a discord server seem to be interesting for them?

[–] ksynwa@lemmy.ml 3 points 2 years ago (8 children)

I like it in terms of engineering. It is a very complicated piece of software that works so well that they have been able to build a very large user base in no time. It

The downside is of course that it is close source and nightmare.

[–] tmpod 4 points 2 years ago

Their internal parts are nice, but their public API is a bit meh imo, specially considering their attitude towards devs. b1nzy, night and the others are not very welcoming, which has lead to some serious issues like Danny (author of the huge discord.py library and admin in the huge unofficial DAPI server) quitting.

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