this post was submitted on 05 Nov 2023
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Mildly Infuriating

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IKEA Family is a membership program, like grocery store memberships. The only real feature of the program was their 5% discount. But now, they are getting rid of it to focus on "New Lower Price offers". I'm not holding my breath that their prices are going to come down anytime soon.

IKEA Family is worthless now. They do offer "select delivery options" with no explanation on what this means.

Source

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[–] Squirrel@thelemmy.club 63 points 10 months ago (2 children)

Per Wikipedia:

shrinkflation, also known as the grocery shrink ray, deflation, or package downsizing, is the process of items shrinking in size or quantity, or even sometimes reformulating or reducing quality, while their prices remain the same or increase.

I can't see how furniture could ever qualify as shrinkflation, unless we're counting something like the use of crappier materials.

[–] Anonymousllama@lemmy.world 23 points 10 months ago (1 children)

Your membership to the service is now worse off comparatively, so the benefits you receive have shrunk. Shrinkflation feels pretty apt here

[–] Squirrel@thelemmy.club 4 points 10 months ago* (last edited 10 months ago)

That's you paying more for the same thing: inflation. Shrinkflation would mean getting less for the same or more money.

[–] Frozengyro@lemmy.world 7 points 10 months ago (1 children)

Yea, if I'm understanding correctly, they are removing an employee benefit. Which is shitty, but the discount was pretty shit in the first place.

[–] pepsison52895@lemmy.one 29 points 10 months ago (2 children)

It's not an employee benefit. It's a membership thing that customers can sign up for. It was literally the only perk of it.

[–] SpaceMan9000@lemmy.world 4 points 10 months ago

And other deals + free coffee during business days.

Return window was also bigger if you were a family member. At least where I live.

[–] TheGreenGolem@lemm.ee 3 points 10 months ago

Hey now, you also got free shopping bags!

[–] reddig33@lemmy.world 55 points 10 months ago* (last edited 10 months ago) (3 children)

IKEA profits are wayyyyy up this past year. So not sure why they’re killing off a successful marketing program.

https://www.msn.com/en-us/money/companies/inter-ikea-says-prices-coming-down-as-profits-more-than-double/ar-AA1jlxZO

[–] XEAL@lemm.ee 36 points 10 months ago (1 children)

Growth is not up to expectations

[–] reddig33@lemmy.world 15 points 10 months ago (1 children)

Well, getting rid of your return customer incentive program isn’t going to help growth.

[–] pufferfischerpulver@feddit.de 5 points 10 months ago* (last edited 10 months ago)

Maybe not in the long run, but please someone think of the next fiscal quarter!!

[–] Kecessa@sh.itjust.works 8 points 10 months ago* (last edited 10 months ago)

They realised that people were still coming as often with the specific items rebate program they have everywhere else and figured they should stop leaving money on the table in the USA.

That's my guess.

[–] Annoyed_Crabby@monyet.cc 3 points 10 months ago

They say cost is going down, in my local ikea website we didn't have the royalty program like OP posted, but they did have price cut and all, not sure how long this will last.

[–] rufus@discuss.tchncs.de 37 points 10 months ago* (last edited 10 months ago) (2 children)

Hey, that's unfair. Here in Germany we don't get 5% discount with IKEA family. Just discount on a few select (changing) products and free coffee.

[–] Kecessa@sh.itjust.works 9 points 10 months ago

Same thing in Canada, I guess they'll introduce the same model to the US.

[–] drphungky@lemmy.world 3 points 10 months ago

That's how it originally was in the US. I had it for years and it was absolutely useless, I used to complain about what's the point of even having it if the only benefit was ONE return without a receipt per calendar year. You're telling me you want to track all my purchases, but you can't actually track all my purchases? Give me a break.

Then a few years ago they added free coffee, so it became worth it again. The 5% off thing is new enough I remember being surprised when I learned it.

[–] Barney@lemmy.world 21 points 10 months ago (1 children)

I bought a chair with a 10 year warranty just before covid. A part fell off. They refused to repair/replace, only refund. Went to repurchase the chair, was $50 more. No wonder they wouldn't repair/replace. Ugh.

[–] yoz@aussie.zone 3 points 10 months ago

I used to work with this guy who moved from India. One day we were hanging out together after work and he told me that he's importing some furniture from India. I asked about the cost shipping etc and he offered me if I want to buy any furniture from India and he'll get everything in on shipping container and get it moved to Sydney. I bought 2 bed, 1 dining table, and few other stuff, I remember I paid around $1500 and those were the best purchases I ever made. Its now been more than 7 years and still running strong.

[–] tanja@lemmy.blahaj.zone 15 points 10 months ago (2 children)

But you still get discounts on BLÅHAJs, the most relevant item the store sells anyways.

At least where I shop.

Blåhaj 🥰✨

[–] Tolookah@discuss.tchncs.de 14 points 10 months ago (1 children)

Lemmy instance checks out.

[–] tanja@lemmy.blahaj.zone 3 points 10 months ago

Yes yes 😌☺️✨

[–] cupcakezealot@lemmy.blahaj.zone 4 points 10 months ago (1 children)
[–] tanja@lemmy.blahaj.zone 4 points 10 months ago

Sure is

🦈 💕✨🌸

[–] Lockely@pawb.social 11 points 10 months ago

Consider they're a 30+ mile, hour+ drive away, this is giving me even less of a reason to go, and I happen to like Ikea. But free coffee isn't going to remotely make up for my gas mileage, so I guess I'll continue to shift my furniture needs elsewhere. =/