this post was submitted on 03 Nov 2023
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.

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[–] reddit_sux@lemmy.world 297 points 1 year ago (13 children)

Shrinkflation, hitting online world too.

That's why I pirate. Jellyfin FTW.

[–] Wermhatswormhat@lemmy.world 62 points 1 year ago (40 children)

I was a long time pirate back in the day, and thinking of sailing once again. However all my old booty spots are gone. What is Jellyfin?

[–] pimeys@lemmy.nauk.io 41 points 1 year ago (1 children)

A great UI to stream your movie files from your TV. A bit like Plex, but open source.

[–] wreckedcarzz@lemmy.world 41 points 1 year ago* (last edited 1 year ago) (9 children)

Tbh JF is faaaaaaaar from a 'great UI', it suffers from the 'open source design' of developers who have no idea how to design a good UI as the designers for the UI. I shouldn't need to click vaguely in the direction of where I think the X (close) button is to make it appear in the first place. The settings for a user should be in the same location as the admin settings. The main screen shouldn't look like it came straight out of 2000, it should have the categories all visible by default, it should be easier to setup https (plex was WAY easier in this regard), ota channel guides shouldn't be outsourced to a paid project, there is no built-in import/export (I recently moved to a docker image and found that out, yay)...

It 'works', but fuck me it's so rough around the edges that it draws blood. Plex has issues (downloading content from a server is wonky, metadata can grab the wrong movies, paid sub/lifetime etc) but it's so, so, so much closer to what an all-in-one media platform should be, imo.

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[–] dinckelman@lemmy.world 158 points 1 year ago (1 children)

Piracy always rises up from service issues. This is a service issue

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[–] radioactiveradio@lemm.ee 103 points 1 year ago (2 children)
[–] Viking_Hippie@lemmy.world 32 points 1 year ago

HBO MID at most

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[–] adamantris@lemmy.dbzer0.com 100 points 1 year ago (2 children)

and then all corporations go suprise pikachu face when piracy is on the rise :O

[–] Quills@sh.itjust.works 32 points 1 year ago (5 children)

"Piracy is growing back!? How?? We had prattically killed it with our optimal services haven't we??"

[–] HawlSera@lemm.ee 14 points 1 year ago

Do what you want cuz a pirate lives free, you are a pirate.

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[–] LillyPip@lemmy.world 96 points 1 year ago* (last edited 1 year ago) (30 children)

I’m old enough to remember when HBO’s entire point was you paid for cable so you wouldn’t have ads. That was their business model.

Then sometime in the late 80s or early 90s (I dunno, that decade’s kind of a blur) they started sneaking ads in between shows, but not in the middle of shows. But you were paying a higher price, with a few ads. Then they started showing ads to everyone, and still making you pay. I’m still salty about that.

This was always going to happen. They’ll compound paying PLUS ads, and you’ll like it, because what choice do you have if all services are doing it?

Fuck them all . 🏴‍☠️

e: massively borked that first sentence

[–] Sciaphobia@lemm.ee 22 points 1 year ago

what choice do you have if all services are doing it?

I can think of a thing or two.

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[–] Agent641@lemmy.world 90 points 1 year ago

Thank you for being a loyal subscriber. Please hold still while we fuck you

[–] rockSlayer@lemmy.world 83 points 1 year ago (1 children)

"Thanks for the money, fuck you"

[–] Candybar121@lemmy.world 16 points 1 year ago

They must think so little of me, as if I'm grateful for this?

[–] Aux@lemmy.world 66 points 1 year ago

Cancel it, problem solved.

[–] danc4498@lemmy.world 61 points 1 year ago

Don’t worry, they’ll raise those prices very soon.

[–] ZzyzxRoad@sh.itjust.works 61 points 1 year ago (5 children)

So right after I signed up at the beginning of this year, they switched from HBOMax to "Max." I paid for a year in advance, and of course when I signed up there was nothing about them switching to a new brand. All of a sudden it was full of trash reality shows and ID Discovery true crime. I have no idea what possessed them to do that.

Then once it switched over I stopped being able to stream any new HBO shows on mobile and customer service won't refund me any amount. Not that I can even communicate with them effectively. It's all "chat" with AI or people who have no idea what I'm saying. Half the shows still won't play on mobile for me.

TL;DR I paid for a year of HBO. They changed their selection a few months in. I lost mobile access to a bunch of their shows. And now I'm losing even more features before the year is up. That's quite literally not what I paid for.

How exactly is any of that legal? Genuine question. What about the Federal Trade Commission? Isn't there fucking anybody regulating these corporations in the US?

[–] Dran_Arcana@lemmy.world 23 points 1 year ago (1 children)

Ask them for a refund, in writing, document everything, and if they refuse, take it to your state's AG office. Obviously I can't speak for every state, but mine has slapped around whirlpool when they refused to fix a defective fridge, dell when they refused to replace a monitor with dead pixels, etc. I've never had a bad experience. It's amazing how a letter from your local AG's office will suddenly make companies be less shitty to you.

[–] bradorsomething@ttrpg.network 15 points 1 year ago (2 children)

Letter to your state insurance investigation board also help claims magically settle faster

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[–] CosmicCleric@lemmy.world 23 points 1 year ago (4 children)

How exactly is any of that legal? Genuine question. What about the Federal Trade Commission? Isn’t there fucking anybody regulating these corporations in the US?

There are government websites you can report this to, though I do not know what effect that will have.

IANAL, but my understanding is that if you paid for a year for a certain set of services they have to give you those services for the whole year, or refund you your money.

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[–] CH3DD4R_G0BL1N@sh.itjust.works 14 points 1 year ago

If you paid for a service you were not rendered, presumably with a credit card, and attempted remediation with the company, hopefully in writing or recorded in some form, you can do a charge back with your credit card.

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[–] Darth_Vader__@lemmy.world 56 points 1 year ago (1 children)

what they do is lure you in with unsustainable prices and once they got established slap you with real price. Because for the real price you wouldn't find it worthy in the first place. But now that you enjoy it it's more likely you'll pay more than what you might initially do

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[–] highfiveconnoisseur@lemmy.world 55 points 1 year ago (1 children)

Time to start sailing the high seas!

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[–] HawlSera@lemm.ee 54 points 1 year ago

I have never seen a company actively promoting that they have less to offer. Jesus Christ will capitalism please just come to a crashing halt already

[–] rob_t_firefly@lemmy.world 54 points 1 year ago

"I am altering the deal. Pray I don't alter it any further."

[–] BoiLudens@lemmy.world 52 points 1 year ago (1 children)

Ja I got the email today, and I’m like, what new features? This is anti new features.

[–] Candybar121@lemmy.world 19 points 1 year ago (5 children)

if you want to try your luck, I suggest contacting their customer support to notify them of this issue. I did too.

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[–] FeetinMashedPotatoes@lemmy.world 51 points 1 year ago (1 children)

The number of apps I just stopped using because of this shit is ridiculous. I feel most bad for older customers who probably don't realize they're losing features and paying more for their subscriptions. They probably don't know how to properly sail the high seas either so they don't have a choice when wanting to watch their favorite shows. Oh well fuck it, Max can keep this up until they want to join Netflix up on the dusty shelf of bullshit streaming services that can suck my dick.

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[–] Retiring@lemmy.ml 42 points 1 year ago (4 children)

Yo ho ho and a bottle of rum…

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[–] Chocrates@lemmy.world 37 points 1 year ago

Got this too, I am pissed, though it won't really effect me. May look into sailing the seas again.

[–] Frenky_Fisher@lemm.ee 37 points 1 year ago (1 children)

"Thank you for being a loyal Max customer"

[–] phorq@lemmy.ml 18 points 1 year ago

"Now roll over like a good customer..."

[–] quams69@lemmy.world 37 points 1 year ago

Yo ho ho and a bottle of fuck corporations

[–] ohlaph@lemmy.world 35 points 1 year ago

Digital shrinkflation.

[–] ZombiFrancis@sh.itjust.works 32 points 1 year ago (1 children)

Shrinkflation isn't just for meatspace products.

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[–] dependencyinjection@discuss.tchncs.de 32 points 1 year ago (1 children)

Love that it says “Thanks for beings a loyal Max Subscriber” then goes on to imply but fuck you and your loyalty.

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[–] erranto@lemmy.world 30 points 1 year ago

When contracts don't include prices

[–] xenoclast@lemmy.world 28 points 1 year ago

Yarr? Yarr. Yarrr!!

[–] CrowAirbrush@lemm.ee 24 points 1 year ago (2 children)

I'd give them a call: "i don't mind these changes for 65% of the previous fee, unless you want me to cancel right here right now".

See if they are willing to compensate, if not just cancel and yarr matey.

It's just entertainment in the end, nothing we can't live without or have loads of replacements available.

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[–] eezeebee@lemmy.ca 24 points 1 year ago (1 children)

Thank you for being a loyal Max subscriber

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[–] Fades@lemmy.world 23 points 1 year ago

They're just trying to save you money!! Encouraging you to quit their fuckin scam and sail the seas

[–] XEAL@lemm.ee 23 points 1 year ago (1 children)

Holy shit, shrinkflation on a streaming service

Urge to kill rising...

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[–] Voyajer@lemmy.world 18 points 1 year ago

Time to make your own discount

[–] jballs@sh.itjust.works 17 points 1 year ago

Getting rid of 4k streaming was a deal breaker for me. Literally watched one movie we'd been putting off last night just so I could cancel today.

[–] SCmSTR@lemmy.blahaj.zone 17 points 1 year ago (1 children)

Stop giving them money then?

[–] Candybar121@lemmy.world 17 points 1 year ago* (last edited 1 year ago) (3 children)

AT&T includes the subscription with their cellular package, so they claim its "free". I'm also not the head of the account. But I agree.

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