this post was submitted on 21 Aug 2023
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Tech's broken promises: Streaming is now just as expensive and confusing as cable. Ubers cost as much as taxis. And the cloud is no longer cheap::Some tech is getting pricier and looking a lot like the older services it was supposed to beat. From video streaming to ride-hailing and cloud computing.

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[–] jhulten@infosec.pub 414 points 10 months ago (4 children)

You say "broken promises" I say "the plan all along" and "bait and switch".

[–] cerevant@lemm.ee 205 points 10 months ago (1 children)

Yep. The business model has always been "Lure them in and stifle competition with a low initial cost. Then when we have the market we can jack up the price." Enshitification at its best.

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[–] Liz@midwest.social 21 points 10 months ago

A lot of these things were proudly unprofitable, which is basically their way of getting around anti-trust violations. If they had a revenue stream to make the business profitable (outside of investors handing them more cash) then they'd be hit with anti-trust lawsuits for offering services at a loss in order to drive the competition out of business. But instead they just convince investors to hang on long enough to achieve the same goal, then raise their prices when they've got too much power to fail.

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[–] Fades@lemmy.world 298 points 10 months ago (9 children)

This has nothing to do with tech and EVERYTHING to do with FUCKING CAPITALISM.

What a dumb fucking post, tech didn’t promise us shit were still living in a capitalist nightmare where quarterly earnings are far and above the primary value, over any and all people.

What the fuck is this waaaa tech didn’t usher in an age of utopia!!! It’s almost like we have to solve other problems first. Fucks sake

[–] Deftdrummer@lemmy.world 76 points 10 months ago* (last edited 10 months ago) (11 children)

Can we actually have a discussion on what's at hand here instead of knee jerk reactions?

Perhaps you had to have been there for all the "building better worlds" and "bringing people together" horseshit every silicon valley company was spewing since the dot com boom in the 2000's

It's not an actual promise so don't act pedantic. The point is- society was sold these concepts and ideas as solutions to existing problems, and they've instead become bigger and more expensive problems.

[–] dx1@lemmy.world 28 points 10 months ago* (last edited 10 months ago) (1 children)

Honestly, not to blame the public, but people were sitting here for the last decade going, don't like being censored? Don't use Google/Facebook/whatever. Don't like being tracked across the internet? Don't use Google/Facebook/whatever. And everyone kept using it. As for streaming services, I mean, if you don't want monopolistic pricing power, abolish copyright/DMCA. We complain constantly about the consequences of these big corps but society keeps religiously buying shit from them or participating in their services. Just like complaining constantly about global warming but driving your car 3 miles to the store to get a 1L bottle of water. We set up these structures and put people in these positions where they can exploit you, then act surprised when they do, and we have an excuse for why we think every individual part of it needs to stay exactly the same.

OK, maybe to blame the public a little.

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[–] flamingo_pinyata@sopuli.xyz 45 points 10 months ago* (last edited 10 months ago) (8 children)

"Tech" doesn't exist. Entire concept is a lie propagated by companies trying to appear like something different.
Not a tech company - a taxi company, a short term rental company, a video distribution company ...

Look at what they sell, not what tools they use to do it.

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[–] JoMiran@lemmy.ml 113 points 10 months ago (3 children)

Yarrrrr...shiver me timbers. Fly the Jolly Roger high matey, there be booty ta plunder!

[–] wagoner@infosec.pub 16 points 10 months ago (2 children)
[–] Decoy321@lemmy.world 31 points 10 months ago (2 children)

You wouldn't download a taxi

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[–] MrSqueezles@lemm.ee 77 points 10 months ago (11 children)

Remember when we could only watch what had recently been on TV and cable companies were trying to lock people in to specific cable boxes that couldn't skip ads and we paid $120 per month for ad supported content and cable companies would attach random fees and everyone had to buy hundreds of channels to only watch 4?

And we'd build movie and music collections of physical media we had to keep in our homes and cars and we'd listen to the same three albums for months and if we were lucky enough to get a TV series box set, it'd set us back many hundreds of dollars and we'd have to remember which disc we were on and navigate arcane and slow menus?

And when we had questions, we had to find the answers ourselves by reading long form content and just be satisfied that there were many questions we couldn't answer at all because the information wasn't available?

Or when we wanted cabs, we'd not know how much a ride would cost until after we got to our destinations and they smelled like rotten farts and were covered in boogers and our only goal was to not touch anything and look out the window because what's a smartphone?

And when we wanted to go somewhere, we had to ask for directions and use atlases to figure out how to get to the general area of the destination, then drive in circles, accidentally drive past a turn 5 times because the street we were supposed to turn onto had two different names and we had been given the wrong one?

I was there and anyone who pines for the old days can just go there. We have cable and encyclopedias and taxis and atlases. Go nuts.

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[–] malloc@lemmy.world 77 points 10 months ago (2 children)

Take video streaming. In search of better profitability, Netflix, Disney, and other providers have been raising prices

Piracy and buying/ripping physical media is back on the table bois. Been running my own personal media server secured with a VPN to access it. Costs are the symmetric gigabit connection, a simple raspberry pi for WireGuard, and old computer for media server. Plus some technical knowledge.

Any physical media I have has been ripped to digital form (4K where possible).

A 3-mile Uber ride that cost $51.69

Yet another reason why we need to have more diverse options in transportation. Public transportation is dismal in the USA due to suburban sprawl and car centric society. Alternative forms of transportation such as bikes or even walking is not accessible to a large portion of people.

Took a bus the other day and the total cost for 24 hrs was exactly $2.50. Don’t have to worry about psychos on the road driving to and from their deadass suburban home and deadend job.

Cloud promises are being broken

Fuck the “cloud”. It’s just another persons/companies server. Switched off major cloud platforms long ago.

Have off site backups take place nightly. No middleman scanning my stuff. No more upselling. Besides ISP costs, everything else is static or one time setup.

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[–] Moobythegoldensock@lemm.ee 71 points 10 months ago (5 children)

Is this surprising? The prices were always going to adjust to the market. Any new cheap thing that undercuts the market will eventually become the market as it becomes mainstream, and prices will be increased to what the market will bear to maximize profits.

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[–] Snapz@lemmy.world 55 points 10 months ago (2 children)

Time to disrupt the disruptions.

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[–] moitoi@lemmy.dbzer0.com 51 points 10 months ago (1 children)

Tech never promised anything. They cut the price for people to be dependent to them and then rise the price.

It's just basic capitalism.

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[–] LillyPip@lemmy.ca 48 points 10 months ago (7 children)

We should have seen this coming. I remember the early 80s when cable was the new hotness, and it was cheap, with no ads unlike broadcast television. That was its major selling point.

Then over the next decade the ads crept in, and we were all paying for cable with ads, even though the whole point had been no ads. Then the price skyrocketed and the ads remained.

Steaming was always going to follow the same path. Cheap with no ads at first, then adding ads, then skyrocketing prices, then crazy prices with ads too.

They know as long as all of them raise their prices, where are we gonna go? They have exclusives. We can’t just take our money elsewhere.

[–] Lexica@yiffit.net 20 points 10 months ago (4 children)

The alternative is simple. The seven seas are calling out to you. :)

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[–] UnderpantsWeevil@lemmy.world 47 points 10 months ago (6 children)

On the flip side, piracy has never been easier.

[–] Cethin@lemmy.zip 22 points 10 months ago (10 children)

Honestly, yes it has been. It's not too bad, but it used to be easier.

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[–] Savaran@lemmy.world 39 points 10 months ago (2 children)

But I can binge streaming services and then cancel without multiple hundred dollar fees. And I can use the same app for Uber no matter what city I’m in.

So… I get things aren’t paradise but let’s be clear they’re still largely covering a lot of folks needs.

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[–] LillyPip@lemmy.ca 36 points 10 months ago* (last edited 10 months ago) (1 children)

The thing about unregulated capitalism is it will always fuck over society in favour of sociopaths. Unregulated capitalism rewards sociopaths because it focusses on profits above all else – shareholders get stupidly rich only if they don’t care about the damage done to workers and the public, sociopaths who don’t care about such damage can promise the highest profits, and that’s rewarded by a hyper-focus on the bottom line.

Unregulated capitalism rewards ruthless cost-cutting, treating people like robotic assets, slash-and-burn corporate policies, and a culture of near-slavery.

Adding new tech only makes inhumane policies easier to implement. It’s why people like Musk have more money than they could spend in a thousand lifetimes. When the goal is to maximise profits at all costs, of course the consumer will get fucked. That’s rather the point.

E: in short, prices will continue to increase as these people try to find the ceiling. Ps: there is no real ceiling.

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[–] RedEyeFlightControl@lemmy.world 33 points 10 months ago (1 children)

This is all by design. Once they have you/us/them captured again, we're going to take another trip around the "raise prices and squeeze services until it's unsustainable, because shareholder and CEO profit". It has all happened before and it will all happen again.

The cloud is just someone else's computer. The uber is just someone else's car. Streaming is just someone else's media library. They have you right where they want you, dependent on them.

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[–] corsicanguppy@lemmy.ca 30 points 10 months ago (2 children)

The cloud was never cheap.

Where did you get such a weird idea?

[–] IDontHavePantsOn@lemm.ee 19 points 10 months ago (3 children)

It starts out as $1.99 but everyone forgets that as life goes on they take more pictures and videos and have to keep upgrading cloud sevices to keep their memories intact.

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[–] demlet@lemmy.world 28 points 10 months ago (1 children)

The pattern is: Offer something really cool for cheap or even free, then once people are hooked slowly reduce service while increasing price. It's a giant bait and switch.

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[–] mailerdaemon@lemmy.world 28 points 10 months ago (3 children)

I don't use Uber because it is cheaper, I use it because I know the fare ahead of time, I don't need to dial a dozen different cab companies, and the vehicles are generally nicer. I don't use streaming because it is cheaper, I use it because I don't need to worry about time shifting, and can access much higher quality content than on cable. As for the cloud? You can pry my big iron from my cold, dead hands.

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[–] JdW@lemmy.world 27 points 10 months ago (3 children)

Uber was never a tech proposition, it was a predatory disruptor.

The streaming fiasco is sad but inevitable as greed does what greed does.

Cloud was never primarily about price, the big cost save initially was to get rid of purchased or rented iron and locations but the main reason of the Big Switch was the scaleability and opportunities for quick deployment of new technologies and methodologies.

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[–] agitatedpotato@lemmy.dbzer0.com 24 points 10 months ago (8 children)

It's your fault for believing the promises of a salesman. Tech bros are just industrial middlemen who pedel new technological solutions for problems that may or may not benefit from it, but that doesn't matter to them, they're just here to sell the tech. Thats how they get paid.

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[–] Prethoryn@lemmy.world 24 points 10 months ago (16 children)

I don't know Google Drive options are pretty fucking cheap.

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[–] SeaJ@lemm.ee 24 points 10 months ago* (last edited 10 months ago) (2 children)

Streaming is still cheaper unless you get absolutely everything. It is also straightforward billing. The advertised price is the price you pay. I checked Comcast a week ago and they quote $70 with no contract. And then if you read the fine print, there is also a $25 casting fee and a $10 sports fee. I am going to guess you also have a fee to rent the cable box for $10-15/month. They can still fuck themselves.

Agreed on Uber and Lyft.

Cloud was never cheaper.

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[–] figjam@midwest.social 23 points 10 months ago (7 children)
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[–] dustyData@lemmy.world 22 points 10 months ago (3 children)

Remember that all that “disrupting the market” ever meant was undercutting competitors. Everything else was window dressing.

[–] Neve8028@lemm.ee 15 points 10 months ago

Not just undercutting competition but also by subverting regulations and organizations like unions.

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[–] stevedidWHAT@lemmy.world 22 points 10 months ago

Bullshit this is the fault of “Tech”. Every last greedy tech company, every last penny pinching pig that seeks to maximize profit without any concern for anything, literally anything else. Every last piece of shit corpo pig in govt too

Fuck Ajit Pai , I hope his stupid mug sucks ass

[–] SOB_Van_Owen@lemm.ee 22 points 10 months ago (1 children)

The goal is surely to capture every human need and package them as obnoxious subscriptions.

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[–] qwertyWarlord@lemmy.world 21 points 10 months ago (1 children)

So stop using that shit, problem solved

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[–] owiseedoubleyou@lemmy.ml 21 points 10 months ago (1 children)

LONG LIVE PIRACY!!!🏴‍☠️🏴

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[–] BigTrout75@lemmy.world 21 points 10 months ago (8 children)

I'm the only person who goes to the library for movies?

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[–] kungen@feddit.nu 20 points 10 months ago (3 children)

Has "cloud computing" ever been cheaper for most kinds of established businesses? Other than for some specific workflows, or very unpredictable workloads, the only cost-saving I've ever seen is avoiding the initial costs and avoiding the need for a real ops/obs team.

[–] noride@lemm.ee 27 points 10 months ago (2 children)

I can tell you at the enterprise level, Cloud services were absolutely pushed as a cost savings measure. All the math in the world can't save you from a determined C-suite, however.

We just finished our migration to the Cloud after 3 long years of effort, and while we are saving about ~2MM/mo in data center costs, our opex spend is up by around 2.5MM/mo YoY, not including all the Cloud-centric new hires.

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[–] Discoslugs@lemmy.world 19 points 10 months ago (1 children)
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[–] Drinvictus@discuss.tchncs.de 18 points 10 months ago

Airbnb is worse than hotels

[–] wewbull@feddit.uk 18 points 10 months ago

I think we've started to discover what the ???? steps before profit were.

The model was:

  • Start streaming service
  • ????
  • Profit

It's now:

  • Start streaming service
  • Subsidise it heavily creating premium content whilst undercutting competition.
  • keep doing it until competitors go broke
  • Raise prices to an actually sustainable level
  • Profit (although we've lost a ton of capital)

This is a form of market manipulation which is outright illegal in some countries (e.g. Australia) and can be illegal in the US and EU if it meets certain criteria. It falls under anti-trust and monopoly prevention laws.

Basically our regulators aren't doing their job well enough, but what's new?

[–] vagrantprodigy@lemmy.whynotdrs.org 17 points 10 months ago

Cloud was never really cheap. People just didn't understand the total cost involved, and companies are finally beginning to realize that on prem wasn't actually a problem.

[–] mycatiskai@lemmy.one 17 points 10 months ago

I spent a week on vacation and finally saw ads again. It did give me a very small list of TV shows that I will download from the internet. It also made me realize that the US has way too many ads for drugs and lawyers willing to sue anyone and anything for you.

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