Mildly Infuriating
Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.
I want my day mildly ruined, not completely ruined. Please remember to refrain from reposting old content. If you post a post from reddit it is good practice to include a link and credit the OP. I'm not about stealing content!
It's just good to get something in this website for casual viewing whilst refreshing original content is added overtime.
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I work in a company that helps shop owners with their shops. Some shop software has bad search as a default. You need a skilled person to configure it. We do it for some, but others don't care. And then there's people who think they can do it better, with varying results.
I guess that's why Amazon search is so bad. It really feels like some boss ordered his tech staff around to add too many things, like substitutions, translations etc., and now it's crap.
I think Amazon search is intentionally "bad", as it suggests unrelated items that the customer has a high chance of viewing and buying.
So it's not so much of "search is bad" but "search is suggesting unrelated, but potentially interesting items" which leads to more sales.
Also this is why the item descriptions are such pain in the ass, to show them in as many searches as possible - sellers gaming the system.
The whole platform is designed to sell you as much shit as possible, usually on top of the item you actually wanted. This way you order your shit happily with some extra items in the cart
Amazon could make such a dramatic improvement by adding a simple "this item is not appropriate for this search" clickbox.
That way the users could force the sellers to correctly list their products or to face downranking in the search results.
Though then you have the specter of competitors clicking that.