this post was submitted on 04 May 2024
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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2 (twitter.com)
submitted 6 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works
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[–] yukichigai@kbin.social 70 points 6 months ago (2 children)

I'm actually really surprised that Valve is loosening up on this one. They usually play hardball when it comes to refunding a game past the 2 hour mark.

They make exceptions when a game has major issues or implements some significant change that dramatically alters the availability of the product. No Man's Sky, Starfield, and Cyberpunk 2077 all could be refunded outside the 2 hour window - at least for some people. And of course everyone who bought The Day Before was refunded entirely.

I expect they'll be allowing refunds for anyone in a country where PSN does not operate at a minimum. It's really hard to argue that the game is still playable when the required service is not available in your home country.

[–] aniki@lemm.ee 16 points 6 months ago (1 children)

Yeah like if you bought CP2077 or NMS now and played past the 2h mark now you're not getting that same refund.

[–] swab148@startrek.website 5 points 6 months ago

Tbf, both of those games have improved drastically since their fucked up launches.

[–] Zekas@lemmy.world 13 points 6 months ago

I'm left wondering one thing though, if the game was going to require PSN then it was arguably never supposed to be available in these countries in the first place? Seems like a pretty big fuckup that it was, then baiting a ton of people.