this post was submitted on 24 Jul 2024
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Class action filed over price hikes on plans with Un-contract price guarantee.

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[–] psyc@lemmy.world 234 points 1 month ago (1 children)

Unless the amount they have to pay exceeds what it was going to cost them to honor those lifetime agreements this is just the cost of doing business not a penalty

[–] AbsoluteChicagoDog@lemm.ee 115 points 1 month ago (2 children)

A fine PLUS honoring the agreement is a minimum start

[–] Bluefalcon@discuss.tchncs.de 33 points 1 month ago

This person gets it.

[–] kate@lemmy.uhhoh.com 4 points 1 month ago

the fine should be paid in voting shares so the more they do this shit the more the govt actually has power to stop them

[–] kitnaht@lemmy.world 101 points 1 month ago* (last edited 1 month ago) (5 children)

CenturyLink is doing this to their customers too -- Their contract says "If we raise the price, you can cancel the service with no penalties"

Doesn't that fucking negate the WHOLE purpose of a price guarantee?

The purpose of the price guarantee is to guarantee having that service at that price. The guarantee is guarantee of service too.

[–] Nollij@sopuli.xyz 37 points 1 month ago (1 children)

It negates the point of a contract. What kind of contract even has a term of length without a set price?

[–] Zorque@lemmy.world 11 points 1 month ago

The kind designed to get people to sign up. They can worry about making more money off them later by deciding not to honor it.

[–] bluGill@kbin.run 9 points 1 month ago

At least you can get out.

inflation is a thing and so all unlimited time fixed price contracts are suspect.

[–] LodeMike@lemmy.today 3 points 1 month ago

Eh not really. It's just a way to exit a contract.

[–] RememberTheApollo_@lemmy.world 3 points 1 month ago* (last edited 1 month ago)

The point of the price guarantee was to get customers to sign up at a profitable rate. Once they stopped becoming profitable they’re fine with you no longer being a customer, they’ll just reel in new ones with introductory pricing or other standard sales pitches.

[–] radicalautonomy@lemmy.world 1 points 1 month ago

Price guarantee. However, if we do raise our price...

The ending to that sentence is always moot. You guarantee it. End of. If you don't follow through on that guarantee, you are a liar.

...if we do raise our price, you can cancel the service with no penalties.

Mfer, you are gonna be the one paying penalties, see your ass in court.

[–] AlternatePersonMan@lemmy.world 49 points 1 month ago

Who would have thought that another merger would not lead to lower prices for the consumer? Break all these companies until there's like 10.

[–] cmnybo@discuss.tchncs.de 48 points 1 month ago (2 children)

Oh nice, maybe I will get a check for less than the cost to mail it in 5 years.

[–] 108@lemmy.world 5 points 1 month ago (1 children)

once we get enough of them, maybe we could afford to have a meal at McDonalds

[–] dgriffith@aussie.zone 3 points 1 month ago (1 children)

Maybe a large fries ,and we could all have one... or even two fries each!

[–] 108@lemmy.world 1 points 1 month ago

two fries? Trying to spoil me aren’t you? ;)

[–] masterofn001@lemmy.ca 3 points 1 month ago* (last edited 1 month ago)

On a related tangent:

I overpaid one of my credit cards by one cent.

My balance showed -$0.01

I left it that way for maybe a couple months.

They sent me a cheque for a penny and insisted I cash it immediately.

(If we want to destroy the banks, just leave a negative balance on your credit - they'll bankrupt themselves in printing and mailing costs... Muwahaha)

[–] doingthestuff@lemmy.world 10 points 1 month ago (2 children)

With the way I expect to see inflation continue along its current path, I half expect them to argue that their prices are still the same as in year 2XXX prices, adjusted for inflation.

[–] db2@lemmy.world 12 points 1 month ago

Don't give them any ideas.

[–] nilloc@discuss.tchncs.de 1 points 1 month ago

You mean the current inflation driven by corporate profiteering?

So now when I grocery shop, I have to wait a week until the overpriced items I’d like are 2 for 1 (back to the original price).