this post was submitted on 26 Nov 2023
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[...] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.

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[–] CaptObvious@literature.cafe 107 points 11 months ago (2 children)

HP. There’s the mistake.

[–] tonyn@lemmy.ml 37 points 11 months ago (1 children)
[–] netchami@sh.itjust.works 2 points 11 months ago
[–] Mr_Blott@lemmy.world 15 points 11 months ago (1 children)
[–] protokaiser@lemmy.world 58 points 11 months ago (3 children)

I worked with HP once at an internship like 15 years ago...I still avoid them because of the shitty experience.

[–] NotMyOldRedditName@lemmy.world 8 points 11 months ago* (last edited 11 months ago)

I worked at one of their support centers decades ago now, and I'll never buy another product of theirs again.

I will say though that they did seem to support their enterprise hardware better, but thats not something I'd ever be in the market for anyway.

[–] ensignrick@startrek.website 7 points 11 months ago

That's something. I worked at Dell for a year a long time ago and I can safely say it was the worst job of my life. Hated everything about it. I was jealous of the grounds keepers id see out my windows. Only lasted about 9 months. However, I still think their computers are decent as far as the big computer manufacturers go. I'd buy one today if I needed to. Although looking into manufacturers like system 76 makes me think I'll go that route for my next laptop.

[–] slaacaa@lemmy.world 3 points 11 months ago

I mean it’s not like a sane person would pay their own money to buy anything HP.

Still, I’ve been using HP laptops for 8+ hours a day in the last 5 years due to work, without having a choice.

[–] pastermil@sh.itjust.works 47 points 11 months ago (1 children)

Why is HP still out there doing business is beyond me.

What's even more beyond me is this guy picking HP in the first place.

[–] skullgiver@popplesburger.hilciferous.nl 7 points 11 months ago* (last edited 11 months ago)

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[–] ares35@kbin.social 43 points 11 months ago

a 15in model with 12th gen 1215u, 8gb and 256gb ssd sold last week from multiple u.s. sources (dell direct and hp via walmart) for $250-260 this past week.

399gbp is about 500usd, totally plausible for a 'sale price' on a reasonably-spec'd (such as no discrete gpu) 17in model.

[–] Psaldorn@lemmy.world 27 points 11 months ago* (last edited 11 months ago) (3 children)

The one time I got a prebuilt desktop for myself it was an HP Omen. Terrible decision.

Single unit radiator that struggled to cope with the CPU under any load, custom case so a larger rad AIO won't fit, buy a new case.

Usb controllers overwhelmed while streaming and gaming so bought a controller card. Nope, there is only one slot on the mobo and that's for graphics. (Yes, I should have checked first)

Useless bloatware always crashing and popping up over screen. Changes made to windows registry mean sounds fade in if no sound was played for a while (including alerts or memes on stream so you only hear the last part)

Many regrets.

[–] Fondots@lemmy.world 13 points 11 months ago (1 children)

HP Omen

Only tangentially related, but I'm still kind of pissed about HP buying VoodooPC and doing basic fuck-all with it and just slapping the Omen name on stuff once in a while.

For those who don't remember, VoodooPC used to be a higher end prebuilt gaming computer company. You can go ahead and argue about why prebuilts are trash, not really the point, I don't know if they were at all good computers or worth the cost, but I thought they made some really cool looking computers if nothing else, and occasionally had some pretty cool ideas. The omen was one of their flagship offerings.

I may be misremembering, it's been like a decade, but I think HP acquired them pretty soon after Dell bought Alienware so it was probably their way of trying to stay competitive. I think by most accounts Dell kind of turned Alienware into shit, but at least they've kept the branding around and still make some cool-looking computers if nothing else.

[–] weew@lemmy.ca 5 points 11 months ago* (last edited 11 months ago)

Yeah, Voodoo back then was super expensive but they were quality at least. High end paint jobs and custom watercooling (in an era when AIO watercoolers didn't exist). Definitely something to lust after.

Now it's another crappy name slapped onto a crappy HP

[–] KredeSeraf@lemmy.world 6 points 11 months ago

Yeah. I had all of this plus their awful locked BIOS. Ended up cannibalizing the cpu, gpu and ssds into a new case/mobo/psu. Super worth it.

[–] MutilationWave@lemmy.world 4 points 11 months ago

You could wipe it and restart, remove the bloat from run at startup at least.

[–] Teknikal@lemm.ee 26 points 11 months ago (2 children)

I won't buy hp again myself I had a power supply die during covid because they for no reason made it propriety and claimed to not have any because of covid that whole pc ended up in the dump.

Think I tried to get one for about a year before giving up on it. Any normal pc I could have had back working the same day.

[–] lenathaw@lemmy.ml 8 points 11 months ago* (last edited 11 months ago)

I bought a laptop that came with a broken charger, I could easily test it myself as a friend also had an HP laptop with the same brick (this was before the days of USB C).

I tried to make a warranty claim and they wanted me to send the laptop too and wipe the HDD, the RMA process would take weeks on top of that.

I ended up buying a 3rd party charger, I'm sure their RMA process is overly long and convoluted to deter people from making warranty claims

[–] AnagrammadiCodeina@feddit.it 2 points 11 months ago

You could have bought whatever other brand and then buy an adapter for it.

There are like "dell to hp" adapter or stuff like that

[–] cosmicrookie@lemmy.world 11 points 11 months ago

Bullet dodged. Buy something else that is not HP

[–] 0x2d@lemmy.ml 3 points 11 months ago (3 children)

dell is better

latitude e5470

[–] WaxedWookie@lemmy.world 10 points 11 months ago

Does comparing a corporate machine with a bargain basement consumer system seen reasonable to you? You think Dell is above this type of incompetence? My sweet summer shill.

They're both shit companies - I sold HP systems for years, and was a brand marketing manager for most of Dell's products at one time or another.

[–] 30p87@feddit.de 1 points 11 months ago* (last edited 11 months ago)

I just switched from an e5470 to a 5420. I miss i8k, but welcome USB-C (and the faster speed so compiling AUR packages doesn't suck anymore).

And as someone that used various Dell systems for some time now: The only annoying part is the missing drivers for Linux.

[–] netchami@sh.itjust.works 0 points 11 months ago

On a separate note, I still don't understand how trackpoints on HP laptops work. There's no scroll button, how the fuck am I supposed to use this piece of shit if I can't scroll??? The thing that is meant to replace the mouse/trackpad for ease of use and ergonomics literally forces me to use a mouse or a trackpad. This doesn't make any fucking sense!!!