this post was submitted on 16 Nov 2023
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Steam Deck

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Edit: to this rant because I think they deserve it. I'm guessing they did have a ton out bot orders that they cancelled because they are back in stock and my order went through.

They said they were combating bots. I tried checking out as soon as the new decks went on sale. I was going to get the limited edition. Once their servers finally caught up it said it was out of stock. I tried switching to the 1TB non limited edition and they said "you've been trying to make too many purchases". I finally got through again and it said the regular one was out of stock. How was it not bots buying these of a regular user couldn't get through.

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[–] bjoern_tantau@swg-empire.de 18 points 1 year ago (2 children)

I take it you weren't there when the first preorders opened up.

[–] p5f20w18k@lemmy.world 1 points 11 months ago
[–] scrubbles@poptalk.scrubbles.tech 0 points 1 year ago* (last edited 1 year ago) (1 children)

Even if bots were non existent there's an insanely high demand for not a lot of supply. People really need to start going into things with better expectations, knowing that it's going to be a madhouse and more than likely they will have to wait.

I remember trying to get a 3000 series graphics card in 2020. Shit just hard to get now, gaming is more profitable than movies now. Fact is day 1 it's always going to be like this - forever

[–] A7thStone@lemmy.world 0 points 11 months ago* (last edited 11 months ago)

No, the fact is that capitalism us bleeding is dry, and no-one cares because for one brief moment the share holders made a shit ton of money.

[–] PonyOfWar@pawb.social 13 points 1 year ago

Could also have just been some regular buyers getting lucky while others didn't get through. Bots would have had the same issues, getting through the broken servers.

[–] helloharu@lemmy.world 10 points 1 year ago

Looking at Twitter, there’s been a massive demand. It took me nearly 30mins to get my order in so it was certainly possible for regular users.

[–] azdle@news.idlestate.org 2 points 1 year ago (1 children)

Keep trying, it came back in stock for me, and I got that message on the OG deck preorder day, but still managed to get in with a pretty early ship date.

[–] A7thStone@lemmy.world 3 points 1 year ago

Thanks, I did finally get through that's why I edited my rant.

[–] cpw@lemmy.ca 2 points 1 year ago (1 children)

Yeah, I got the error page a bunch of times, then the "we're out of stock", and finally, an order confirmation! I suspect the servers were just overloaded - valve is definitely underestimating demand - and then they were running into fulfillment issues that have slowly been sorted out.

There's no doubt some bots got some, but I think there's a lot of happy second steamdeck owners today as well..

[–] Chailles@lemmy.world 1 points 1 year ago

I don't think it's a matter of underestimating demand. Granted, I don't know anything about scalability in terms of infrastructure for this stuff, but I figure they may have just figured it not worth it to scale things up for a demand that will fix itself within hours.

[–] Eggyhead@kbin.social 2 points 1 year ago* (last edited 11 months ago)

I just bought a 512 OLED here in Europe and it was unreal how easy it was to buy. I logged in an hour after sales went live, put in my information and clicked buy. That’s it. Estimated delivery in 3-5 business days, and I honestly don’t know if I actually trust that.

Edit: It arrived last night! They actually pulled it off!

[–] keyez@lemmy.world 1 points 1 year ago

I did get a limited edition one after 2 hours of trying minutes after the launch.

I also got that error about too many purchases, logged me out a handful of times, out of stock only to say failed to initiate order a dozen times after that but finally got one.

[–] Fiivemacs@lemmy.ca -1 points 1 year ago (1 children)

I'd just assume they don't want my money and I wouldn't give it to them.

[–] A7thStone@lemmy.world 1 points 11 months ago

Also my original assumption, but man is this thing pretty.