Asklemmy

43792 readers

903 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago

MODERATORS

206

Beyond enshittification, why does tech oftentimes suck? (lemmy.ml)

submitted 1 month ago* (last edited 1 month ago) by Hammocks4All@lemmy.ml to c/asklemmy@lemmy.ml

96 comments fedilink hide all child comments

Sometimes I’ll run into a baffling issue with a tech product — be it headphones, Google apps like maps or its search features, Apple products, Spotify, other apps, and so on — and when I look for solutions online I sometimes discover this has been an issue for years. Sometimes for many many years.

These tech companies are sometimes ENORMOUS. How is it that these issues persist? Why do some things end up being so inefficient, unintuitive, or clunky? Why do I catch myself saying “oh my dear fucking lord” under my breath so often when I use tech?

Are there no employees who check forums? Does the architecture become so huge and messy that something seemingly simple is actually super hard to fix? Do these companies not have teams that test this stuff?

Why is it so pervasive? And why does some of it seem to be ignored for literal years? Sometimes even a decade!

Is it all due to enshittification? Do they trap us in as users and then stop giving a shit? Or is there more to it than that?

you are viewing a single comment's thread
view the rest of the comments

[–] ShittyBeatlesFCPres@lemmy.world 10 points 1 month ago

Things like planned obsolescence and software blocks on things like farmers fixing tractors without John Deere’s software permission almost makes me think the bad guys won the Cold War.

Between me and a mechanic friend, we can fix my car but we can’t turn off the (wholly unnecessary) “inspection needed” noise without me spending $1000 on software. Apparently, the inspection needed warning isn’t even related to anything. It just comes on every x miles. The car doesn’t have a detected issue or anything. That beep is radicalizing me.