this post was submitted on 10 May 2024
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Privacy
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Often what happens is that when you sign up they also make an API call to their email list service. Then when you delete your account they remove you from their DB but often forget to remove you from the other services. This obviously isn't acceptable but often not intentional.
In Europe you have to opt in to newsletters. Companies are not even allowed to have the opt in field pre checked!
You activelly need to tick the opt in check box.
Except the email in question is not a newsletter. Companies often use separate mail list services for important product announcements and similar things as well. Obviously there should be a process in place that removes you from these external services too when you delete your account, but I assume this is what broke down in this case