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People don't even know what a browser is... Yet if anybody expresses the slightest frustration with Netflix or anything else, the immediate responses hey you just need to set up a Plex server.
It's two things wrapped into one.
First, the assumption is that people know the names of the software that they use.
The second is that other people who are not techy consider it just fine to spend hours and hours creating a stopgap solution that shouldn't have to exist in the first place. They don't.
Also Plex trash software. It is extremely useful, but my god is it annoying to use and bloated with unnecessary nonsense.
Also sometimes it just randomly breaks for no reason at all. Like literally you've done nothing to it and it stopped working. Then you just fiddle with random settings until it starts working and nothing you did actually fixed it it just wanted you to twiddle some knobs
I think this also exists within tech. There are some people with humongous working memory, who have no concept of thought being hard, and for them setting up a plex server is 5 minutes of effort: read the instructions once, do it all perfectly without time delay. Then there are others who are barely getting through the day. Accomplishing a Plex setup means trial and error, multiple attempts. Eventually, a deep understanding, but one built through sweat and folly.