this post was submitted on 13 Nov 2023
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HP is probably the worst big tech device company. Their products are shit, break quickly, are overpriced and econ students love them.
I bought an HP Envy, one of these convertible laptop thingies, when I didn't know any better. The hinge broke about a month after the warranty expired. Repair costs (at a local repair shop, but still) were like 200€ because apparently I had to buy a whole new top cover for the damn repair to work
Anyways, I'm gonna buy a Framework laptop next because fuck going through that again
Repair technician here. Yes we get a lot of hps with bad hinges, because they screw that super stiff hinge into the most floppy wet newspaper like piece of plastic possible. 200$ is reasonable because depending which side it's one you have to completely gut the screen assembly or the keyboard assembly (you use to be able to replace keyboards by themselves now you need to completely gut the whole computer)
Fuck HP but also fuck a lot of other brands cause they all pull this bullshit (dell, apple, Lenovo, Acer, Asus)
Company I work at does HP warranty repairs on hehalf of HP and the number of fuckin shattered screens from the shitty plastic hinge screw housing being shorn off was absurd.
It seems to be the case with a lot of the bezel-less designs, since I know I've seen some other brands with the same problem.
I just hate that they seem to have decided it's more profitable to just leave the shitty design as-is and deal with the repairs than to actually design that shit better.
$200 definitely seems reasonable though on part cost alone, since HUs are typically the 2nd most expensive order able part besides the system board itself.
I recently had a Lenovo that made me wanna tear my hair out. Bad hinge on the screen assy, I move the screen and everything to the new back cover. The way it's designed is if you don't route the cable on the correct side of the hinge it will rip the display cable out and short all of the pins.
I thought I was finished after I closed it and when I opened it the backlight was dead, great, now I need another screen. New screen comes in and dead backlight again, turns out it's a bad MOTHERBOARD. I even tested for it before ordering the screen, the motherboard worked normally and runs on an external display. So now I would have bought a new back cover, screen and motherboard. My boss just decided to buy the guy a new laptop because of the nightmare this thing has become, sucks cause it's a loaded expensive 10th Gen Intel i7 and we obviously have to comp him with an equivalent laptop.
Sometimes people don't realize how hard this stuff is and why it's so expensive. Not to mention apple will perforate their cables (just like in notebooks so the paper tears cleanly) to make the cables rip when repairing them.
That's a lot of the market right here. What would you recommend being a good laptop brand then?
He doesn't get to see good laptops. They don't break.
Is that a good example of
?
Framework seems promising.
Lenovo ThinkPads are really well built. I'd steer clear of their ideapads though, they're the usual consumer marketed rubbish.
This is exactly what I was going to say.
Lenovo ThinkPad... Not ideapad
Excluding ideapad is important, they are no better than other junk.
Almost any brand has good products... Just look at the business lines of products. They are much higher quality and usually come with a decent warranty.
Spending too much money on bad products is good for the GDP!
can't buy a good product under capitalism
contradiction in terms
Well you can while they're building the brand and the business majors aren't running every department
Why?
Consumables make economists happy because of all the repeat sales.
They love printing? I guess that’s what he’s saying