this post was submitted on 29 Aug 2023
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The ice cream machine at my local McDonald's always works. I eat their ice cream somewhat regularly and never been told it's down.
At any given moment about 10-13% of machines are down in the United States. Just go to the mcbroken website to see
By the way, the one near me has been down for like two years…I think they just don’t want to pay the extortion fee to fix it. Or maybe they are too lazy to clean it properly
According to the video (it's elsewhere in the thread), the standard for uptime for industrial machinery is amazingly close to 100%. Given a million opportunities for such a machine to have a fault, you should want less than a handful of times that it actually craps itself.
McDonald's machines are down more than 10% of the time.
If I was a big industrial conglomerate like GE, VDL or Samsung and I had a machine that was down 10% of the time, and the error reporting was opaque and forced me to call the manufacturer for a service technician, AND all the critical operating parameters are behind some special manual that only their service technicians are allowed to have, I'd fucking sue the manufacturer.
That's pretty interesting if it's true, makes me wonder if they're doing anything differently from the other stores that keeps their machine working.