this post was submitted on 29 Aug 2023
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[–] Madex@lemm.ee -1 points 1 year ago (2 children)

Not being funny but this is hardly criminal, what would a 86 year old do without Internet?

Unless something is life threatening, we've had towns without Internet for a month due to contractor cutting the fibre.

[–] Efwis@lemmy.zip 6 points 1 year ago

However, iirc the article stated this affected her phone service too. If it hadn’t been for her cell phone she could have been in jeopardy if something happened and she couldn’t call out.

That does make it an issue in which it could be declared as criminal endangerment of the elderly. This in turn would cost them a lot more than a techs pay.

[–] NumbersCanBeFun@kbin.social 2 points 1 year ago

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July.

Even if she DOES have a cell phone. I spent 6 years in the mobile industry. Trust me when I say for some older people, both is necessary 😅