this post was submitted on 29 Aug 2023
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193
CenturyLink left 86-year-old woman with no Internet service for a month (arstechnica.com)
submitted 1 year ago by fne8w2ah@lemmy.world to c/technology@lemmy.world
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[โ€“] NumbersCanBeFun@kbin.social 2 points 1 year ago

Helen Marie Plourde, an 86-year-old Minnesota resident, just spent over a month without home Internet and phone service because CenturyLink failed to fix a problem that began in July.

Even if she DOES have a cell phone. I spent 6 years in the mobile industry. Trust me when I say for some older people, both is necessary ๐Ÿ˜