Mossheart

joined 1 year ago
[–] Mossheart@lemmy.ca 1 points 8 months ago

Someone never disappoints by linking this one.

[–] Mossheart@lemmy.ca 2 points 8 months ago* (last edited 8 months ago)

I'd recommend against this. I have a 2020 Titan XL and it's been nothing but headache. It's finally in an OK state after two years.

The QA is poor beyond belief and the support team is nearly useless. The chair shipped with defects resulting in very loud creaking in the backrest when you make any movement (enough to be heard on Zoom or across your home). What's worse is they KNEW about the defect and only sent you a small email about it after the item arrived. Returning the chair requires you to cover shipping, so they banked on people keeping a defective product.

It took them 6 months to replace the chair back and the replacement was even worse. It took them a month to replace THAT one and I had to call twice to get them to schedule a pickup for the first defective replacement they sent.

Finally, the seat bottom was replaced about 4 months ago because some metal wire started poking out of it.

Each interaction with support was awful, it doesn't matter how much detail or how many photos and videos of the problem you provide, it's ignored and you get put on a script.

In hindsight, I should have charged the stupid chair back. You couldn't pay me enough to have next chair be Secretlab.

It does look nice though.

[–] Mossheart@lemmy.ca 10 points 8 months ago (1 children)

They allow for multiple user profiles in one account and multiple concurrent streams. A family plan by any other name.

[–] Mossheart@lemmy.ca 11 points 8 months ago (1 children)
[–] Mossheart@lemmy.ca 3 points 8 months ago

Apparently the US government does, otherwise they'd have changed it...

[–] Mossheart@lemmy.ca 4 points 8 months ago

Failing the police holding themselves to account, it would be great if someone in power did it for them.

Right now it's systemic failure all the way down.

[–] Mossheart@lemmy.ca 6 points 8 months ago (1 children)

Or blood from a cheeto.

[–] Mossheart@lemmy.ca 15 points 8 months ago (1 children)

Not all countries are lucky enough to have net neutrality...

[–] Mossheart@lemmy.ca 2 points 8 months ago

"Man who deployed Friday, works Saturday. "

[–] Mossheart@lemmy.ca 24 points 8 months ago (3 children)

I suppose holding law enforcement to a higher standard than the rest of us would be a good start. Heck I'd settle for the same standard as the rest of us right now

[–] Mossheart@lemmy.ca 7 points 8 months ago

You'd think they'd have tried a better case then. They lost in the court of public opinion as soon as it was about bereavement and their argument that the chatbot on their own site is a separate legal entity they aren't responsible for is pants on head stupid.

In a way, we should be grateful they bungled it and are held liable, other companies may be held to the same standard in the future.

[–] Mossheart@lemmy.ca 4 points 8 months ago (1 children)

More than anything, replace that rootkit with non kernel level anticheat

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