this post was submitted on 06 Jun 2023
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Lemmy Support

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Support / questions about Lemmy.

Matrix Space: #lemmy-space

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edit - The problem seemed to be with lemmy.ml being overloaded. When I joined communities there, it didn't immediately say joined, it said join pending. I had to wait a while, then leave and rejoin. Once I did this comments started to flow.

Created a lemmy instance. I can search for and subscribe to other communities (for example, this one). I can see posts from the other communities within my instance when I browse subscribed or all. But none of the posts have comments, they all show as 0, including if I open the post.

I can go direct to that instance and see the posts have comments.

Is this a configuration issue? Thank you -

Edit:

It seems the issue is only with comments on lemmy.ml. I subscribed to some communities at a few other instances and comments are arriving for those communities.

In my log, I see the following related to lemmy.ml comments:

2023-06-06T16:16:29.238969Z ERROR HTTP request{http.method=GET http.scheme="https" http.host=lemmy.dupper.net http.target=/api/v3/ws otel.kind="server" request_id=1e1940f5-6155-49fb-9802-d23ea4253e98 http.status_code=101 otel.status_code="OK"}: lemmy_server::api_routes_websocket: couldnt_find_object: Object was not found in database
   0: lemmy_apub::fetcher::search::search_query_to_object_id
             at crates/apub/src/fetcher/search.rs:17
   1: lemmy_apub::api::resolve_object::perform
           with self=ResolveObject { q: "https://lemmy.ml/comment/460747", auth: None }
             at crates/apub/src/api/resolve_object.rs:21
   2: lemmy_server::root_span_builder::HTTP request
           with http.method=GET http.scheme="https" http.host=lemmy.dupper.net http.target=/api/v3/ws otel.kind="server" request_id=1e1940f5-6155-49fb-9802-d23ea4253e98 http.status_code=101 otel.status_code="OK"
             at src/root_span_builder.rs:16

No idea if this is an issue on my end or not. Any advice appreciated!

Edit - Unsure if related. The non-working lemmy.ml communities all show as "subscribe pending". The other non lemmy.ml communities I've subscribed to that are working all shows as subscribed. I had googled subscribe pending earlier and found some recent posts saying this could be ignored, so I paid it no mind.

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[–] jonah@lemmy.one 6 points 1 year ago

Are the comments from before or after you subscribed? I don't think past comments get backfilled the first time you subscribe, just past posts, but future comments should show up. If you paste the URL for a comment in the /search page on your instance it should show up too, if there's something you want to reply to specifically.

[–] semibreve42@lemmy.dupper.net 2 points 1 year ago* (last edited 1 year ago) (2 children)

@jonah@lemmy.one replied to me, but I cannot see it from my instance - which answers his question - I cannot see comments occurring after I subscribed, except my own.

I put the URL of your comment in the search field of my instance but it comes back with no results, if that's a further clue? It seems my instance cannot load comments at all, except ones created by it.

I can't reply directly to his comment unfortunately. I just applied for an account on another instance so I can reply directly to comments here. Thank you!

[–] Lodion@lemmy.click 3 points 1 year ago (1 children)

Yeah sounds like an issue on your instance... not sure exactly what. I'm on my own instance, see multiple comments here from @jonah@lemmy.one and yourself.

[–] semibreve42@lemmy.dupper.net 1 points 1 year ago

It's probably on my end since I just put this instance up, but hard for me to pinpoint since other instances are working, just lemmy.ml that is not.

[–] jonah@lemmy.one 1 points 1 year ago (1 children)

Yeah, this feels like some sort of configuration issue on your end, because putting https://lemmy.one/comment/20361 in the box at https://lemmy.dupper.net/search should definitely work, and I can see it doesn't.

I don't think it's related to lemmy.ml exclusively if you can't get lemmy.one comments either... Without knowing what your configuration is it's hard to say.

[–] semibreve42@lemmy.dupper.net 2 points 1 year ago

Interestingly this comment arrived. I also tried the search you tried and it did work (see attached screenshot).

I edited the body of the post and added the error in the log related to the lemmy.ml comments.

I appreciate your help!

[–] beto@lemmy.studio 1 points 1 year ago (1 children)

This happened to me because I didn't have "Undetermined" selected as a language in my profile. Once I selected it comments started showing up.

[–] semibreve42@lemmy.dupper.net 3 points 1 year ago

Good idea. I went and doublechecked my settings, and both for my profile and for the instance settings both undetermined and english are highlighted, so unfortunately that wasn't it. Thank you though.

[–] semibreve42@lemmy.dupper.net 1 points 1 year ago

Commenting on my own post just to see if this will show up in my instance...

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