Independant my aching ass. Haier US is Haier corporate's (Qindao) b*tch and everyone knows it.
https://en.wikipedia.org/wiki/Haier
The only "smart" appliance to own is an offline appliance.
Home Assistant is open source home automation that puts local control and privacy first. Powered by a worldwide community of tinkerers and DIY enthusiasts. Perfect to run on a Raspberry Pi or a local server. Available for free at home-assistant.io
Independant my aching ass. Haier US is Haier corporate's (Qindao) b*tch and everyone knows it.
https://en.wikipedia.org/wiki/Haier
The only "smart" appliance to own is an offline appliance.
If an appliance is really smart, it will want to stay off-line.
It's still a pretty good sign IMO. Brands won't usually distance themselves from their parent companies unless they have a good reason to.
@RobotToaster @homeassistant
Parent company is chinese, the european branch is a sister: https://en.wikipedia.org/wiki/Haier
... Or has ZigBee/Z-Wave.
or KNX. or Modbus.
Zigbee is actually not that good of a choice.
Hopefully it was escalated it up to Haier global or whatever. Brand reputatio issues n in eu can be damaging to their US counterparts
It almost assuredly was not escalated to global. I received the same canned answer from them earlier and asked to be put in contact with a person from the European company.
Their response was to send me here: https://www.haier-europe.com/en_GB/technical-assistance/contact-us/
If you poke around, you'll find that there is no effective way to contact anyone by email unless you've got a specific support question with a model number attached, so I sent an email directly to support.ecommerce@haier-europe.com
Will it matter for anything? Probably not. Will at least one guy have to read some stern words about an attack on open source development? Yep, and that's good enough for me I guess :P
That doesn't mean the issue wasn't/won't be escalated. It might even mean it's more likely since someone bothered to make a response macro for it, they presumably got more than one or two emails about it. So it's probably more likely to make it on a "list of issues we saw this week/sprint/month/quarter".