this post was submitted on 04 Jan 2023
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Asklemmy

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[โ€“] arthur@lemmy.ml 2 points 2 years ago (1 children)

What part of the experience sucks? I think it's great.

[โ€“] shreddy_scientist@lemmy.ml 3 points 2 years ago (1 children)

I agree, granted it took some getting used to, but it provides impressive speeds even while blocking security & privacy threats!

[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago (2 children)

the app constantly says connection errors saying the network is blocking it but it isn't

[โ€“] shreddy_scientist@lemmy.ml 2 points 2 years ago (1 children)

I'd bet its a kill switch issue, if not it could be related to an antivirus, proxy or firewall setting.

[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago (1 children)

i'm running stock fedora workstation with no anti virus, proxy or firewall

[โ€“] shreddy_scientist@lemmy.ml 2 points 2 years ago (1 children)

I don't use stock but I also use fedora, I had issues with the kill switch. There's two different kill switch options, my setup works much better with the simpler of the two. Also, I want to say fedora comes with the firewall enabled, plays into it being well ranked from a privacy standpoint I believe

[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago (1 children)

I have kill switch disabled that's the thing

[โ€“] shreddy_scientist@lemmy.ml 2 points 2 years ago (1 children)
[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago (1 children)
[โ€“] shreddy_scientist@lemmy.ml 2 points 2 years ago (1 children)

Have you tried reinstalling yet? If you're in the UK that could explain the issue as ProtonVPN is apparently unlawfully being blocked out that way.

[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago* (last edited 2 years ago) (1 children)

I've tried already, currently in the US

[โ€“] shreddy_scientist@lemmy.ml 2 points 2 years ago (1 children)

What about changing up the protocol and shield options?

[โ€“] LemmyPistolero@lemmy.ml 2 points 2 years ago (1 children)

there is no options for these on linux

[โ€“] shreddy_scientist@lemmy.ml 1 points 2 years ago* (last edited 2 years ago) (1 children)

That could be your issue, go to: settings -> connections -> select the VPN your connecting to -> VPN (openvpn) tab -> advanced -> general tab -> check use TCP connection

If the issue continues, definitely check the other advanced settings for sure. If you still have an issue I'd hit up Proton using https://protonvpn.com/support-form

Edit: Shield options are directly next to the kill switch icon under connect/disconnect as well

[โ€“] LemmyPistolero@lemmy.ml 1 points 2 years ago (1 children)

thank you but no luck also the protonvpn app doesn't let you select any settings

[โ€“] shreddy_scientist@lemmy.ml 1 points 2 years ago (1 children)

Fedora settings I was referring to actually, hope this helps!

[โ€“] LemmyPistolero@lemmy.ml 1 points 2 years ago

no results thanks tho!

[โ€“] arthur@lemmy.ml 1 points 2 years ago

Sounds like this is an issue you might want to bring to Proton's support team.

[โ€“] craigevil@lemmy.ml 1 points 2 years ago

I use the old CLI version, the version that uses NetworkManager has never worked for me.

[โ€“] coldhotman@nrsk.no 1 points 2 years ago (1 children)

If the service sucks, why use it?

[โ€“] LemmyPistolero@lemmy.ml 1 points 2 years ago (1 children)
[โ€“] coldhotman@nrsk.no 1 points 2 years ago (1 children)

Well that makes everything better.

[โ€“] LemmyPistolero@lemmy.ml 1 points 2 years ago

it sure does :)

[โ€“] dakr@lemmy.ml 1 points 2 years ago (1 children)

Agreed. I had no success using ProtonVPN on Lunix Mint and customer support told me it's not a supported OS, which contradicts their support page. Mainly due to this I switched to Ubuntu and again could not get the Linux app to work, but I managed to get it running with OpenVPN.

Aside from this, their services are fast and reliable and I have no issues on other operating systems.

[โ€“] LemmyPistolero@lemmy.ml 1 points 2 years ago

agreed the ios app is the best just linux is terrible absolute crap

[โ€“] jumanjimanju@lemmy.ml 1 points 2 years ago

Ever since ive made the switch to Sway on my laptop i have been completely unable to get the thing working again. I havent tried in a couple of months, but it was a known issue then