this post was submitted on 07 Oct 2023
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Privacy

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I filed a GDPR deletion request with Twitter a couple of weeks ago. It was quite a challenge to find a way to contact Twitter (for anyone who wants to you can do so via: https://secure.ethicspoint.com/domain/en/default_reporter.asp) - but I finally succeded. I did not simply wanted to deactivate my account I want all of my data to be deleted as is my right through the GDPR.

A couple of weeks later I received message saying that my account had been deactivated and that I should not log in as this my halt the deletion. Today (one and half months later) I tried logging into Twitter and found out that my login email is still registered).

I filed a new complained but wanted to know if anybody here has had their data successfully deleted? Twitter makes it deliberately hard to do so and this might be a violation of the GDPR.

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[–] DmMacniel@feddit.de 53 points 11 months ago* (last edited 11 months ago) (1 children)

violation of the GDPR.

So all of your tweets (while being still associated with your email adress or handle), your friendlist, and such are still there? If so, that will be costly for Musk :D

[–] DocSportello@lemmy.world 46 points 11 months ago

Well - the information is not available publicly. But as the system still recognizes my email I can proof that at least that information as not been yet deleted. And I suspect that all of my data remains on Twitter's servers as of now.

[–] CosmicTurtle@lemmy.world 53 points 11 months ago (3 children)

There was a story how one guy recorded himself deleting each and every comment he made. The video was like 2-3 hours long. Manually one by one. Only to find that they restored his comments the next day.

How reddit hasn't been sued by the California attorney general I'll never know.

[–] Squizzy@lemmy.world 24 points 11 months ago (1 children)

This is about Twitter though

[–] CosmicTurtle@lemmy.world 13 points 11 months ago

What I was implying is that I don't know how useful the laws are if they aren't going to be enforced and if the penalty for breaking the law is a slap on the wrist.

[–] MonkderZweite@feddit.ch 1 points 11 months ago* (last edited 11 months ago)

That was an accident with restored backups though.

[–] SirQuackTheDuck@lemmy.world 1 points 11 months ago

For reddit you can use Redact, it can edit the comments for you, they don't seem to revert those changes.

[–] skullgiver@popplesburger.hilciferous.nl 41 points 11 months ago* (last edited 9 months ago) (1 children)

[This comment has been deleted by an automated system]

[–] DocSportello@lemmy.world 4 points 11 months ago (1 children)

Thanks. I think that is the same form I used the first time and basically the same as the link I gave.

It is clear that they are trying hard to make it complicated - that's why I would urge anyone who wants their data deleted to try to contact them, to complain and complain again. In the end paying their support personnel will cost these companies enough money that they might consider a different practice. (As long as it is not simply a bot answering your requests - looking at you, "Bob" from Facebook support.)

If Twitter won't comply in the next 30 days I will contact my national authority.

Does anybody also know whom to contact on an EU level?

PS: what's GPA?

[–] skullgiver@popplesburger.hilciferous.nl 3 points 11 months ago* (last edited 9 months ago)

[This comment has been deleted by an automated system]

[–] morras@links.hackliberty.org 38 points 11 months ago* (last edited 11 months ago)

Hi, Never tried to delete my account there, but if you have a track of your discussion with them, I'm sure your DPA will be happy to hear your complain :)

Report it to your government. I know there are many regulators and politicians in both Europe and many US states who would love to have as much ammunition as they can get to go after Elon.

[–] ultratiem@lemmy.ca 30 points 11 months ago

Why is their contact point another URL lol

You know it won’t matter, Musk isn’t complying with shit. The flippant way he moved the servers shows he has zero interest in anything but himself.

Godspeed.

[–] Lojcs@lemm.ee 21 points 11 months ago

"Deleted" my Facebook account 3 times in last couple years. I can still log in

[–] illi@lemm.ee 9 points 11 months ago

I tried this as well, created a ticket and since then it's as if no ticket exists... if you manage something, please let me know. Or if you know where I can report them, I was not able to find anything (my google-fu is pretty weak)