this post was submitted on 16 Aug 2023
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[–] McBinary@kbin.social 51 points 1 year ago (2 children)

How about we just scrap the ISP instead and start over with a company that can list what they are charging for? This isn't hard. Either it's a legitimate fee or it's not. I have a feeling they just don't want to disclose that they have been ripping people off for a few extra bucks every bill for the last decade.

[–] rambaroo@lemmy.world 34 points 1 year ago* (last edited 1 year ago) (1 children)

That's exactly what this is. They obviously have software that calculates the fees, so claiming they can't tell us why is bullshit when they clearly know why already.

[–] billiam0202@lemmy.world 14 points 1 year ago

They don't want customers to know how much of the fees are "non-mandatory," i.e. what is imposed by the ISP but not required by law.

[–] FlyingSquid@lemmy.world 14 points 1 year ago (1 children)

That's what it is. They don't want people to know what extra fees they're tacking on. Of course they can list what they're charging for. Is their accounting so bad they don't know who they're charging for what? I seriously doubt it. This is as easy as a spreadsheet output.

[–] valkyre09@lemmy.world 6 points 1 year ago

If they’re so unsure what they’re charging people, perhaps it might be worth looking into their reported earnings and tax paid.

[–] Tygr@lemmy.world 39 points 1 year ago* (last edited 1 year ago) (1 children)

As a mortgage lender, welcome to the full transparency world. The only people that complain about it are the people that have a lot to hide.

When they say “too hard” I hear “will cut into our profits.”

[–] Chriszz@lemmy.world 34 points 1 year ago (1 children)

It’s too hard can you pwease make it easier for us corporations 🥺 👉👈

[–] BradleyUffner@lemmy.world 24 points 1 year ago

And yet they still manage to list them perfectly fine on my bill.

[–] Zima@kbin.social 16 points 1 year ago

I have a better solution. If it’s too much work to list it then it’s not worth charging it.

[–] Unaware7013@kbin.social 14 points 1 year ago

I say boohoo to the industry that stole hundreds of billions of dollars from the government by taking money to build out a nationwide fobre network and doing fuck all with it.

The Book Of Broken Promises: $400 Billion Broadband Scandal And Free The Net - that's from fucking 2014. Just imagine how much money we've shoveled away on subpar service while we also get fleeced for a new build out.

[–] ShellMonkey@lemmy.socdojo.com 13 points 1 year ago

Local ISP here I actually had to search on third praty sites to get any idea what their business tier costs since their site refused to say. When they're allowed to hide things to a point where you need to go through several pages to know what upload speed and data caps they offer it's obvious they're looking to screw with people. Top tier was about $150/month for 6tb originally, then during the covid years it got bumped to 8tb because reasons, bow the standard top tier is about $130 with a 3tb cap. Make up your mind people, are you charging for the speed or the volume?

[–] FoxBJK@midwest.social 12 points 1 year ago (1 children)

Why am I paying all this money then? I mean, assuming we wanna believe this bullshit premise. Your computers can’t itemize a bill!?

[–] phorq@lemmy.ml 3 points 1 year ago

Seriously, if you couldn't even be bothered to write it down then it couldn't have been something worth being billed for

[–] Saryn@kbin.social 10 points 1 year ago

They just don't want people to look at their bills and see:

C-Suite 3rd Yacht Fund: $2.39
Monopoly Maintenence Fee: $5.25
Lobby/Bribe Fee: $3.16

[–] Poob@lemmy.ca 9 points 1 year ago

If Comcast hates it, it must be the best solution. In fact, I think we America should run all laws by Comcast executives

[–] lolcatnip@reddthat.com 9 points 1 year ago

That's some real chutzpah to tell the FCC they're charging so many bullshit fees they can't even keep track of them.

[–] AttackBunny@lemmy.world 8 points 1 year ago

I have to itemize every invoice, for ever customer. Sometimes 100+ items long, and it’s rarely the same, customer to customer. I’m pretty sure they can figure out how to do it too.

[–] sturmblast@lemmy.world 8 points 1 year ago

perhaps stop fucking bending us over with all your bullshit fees

[–] smitty@lemmy.world 8 points 1 year ago

coming soon: Fee Listing fee

[–] autotldr@lemmings.world 6 points 1 year ago (1 children)

This is the best summary I could come up with:


Five lobby groups representing cable companies, fiber and DSL providers, and mobile operators have repeatedly urged the Federal Communications Commission to eliminate the requirement before new broadband labeling rules take effect.

The filing was submitted by NCTA-The Internet & Television Association, which represents Comcast, Charter, Cox, and other cable companies.

The trade groups met on Wednesday with the legal advisors to FCC Chairwoman Jessica Rosenworcel and Commissioner Brendan Carr, according to the filing.

The FCC rules aren't in force yet because they are subject to a federal Office of Management and Budget (OMB) review under the US Paperwork Reduction Act.

The five trade groups complain that this would require ISPs "to display the pass-through of fees imposed by federal, state, or local government agencies on the consumer broadband label."

ISPs could instead include all costs in their advertised rates to give potential customers a clearer idea of how much they would have to pay each month.


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[–] there1snospoon@ttrpg.network 2 points 1 year ago (1 children)

Why would it be easier for the consumer to get one line item “ALL FEES” on their bill, instead of a more granular, itemized bill that explains the reasons I’m paying for something?

It isn’t easier. It’s just more obfuscating.

[–] TauriWarrior@aussie.zone 0 points 1 year ago

"The labels must be displayed to consumers at the point of sale and include monthly price, additional charges, speeds, data caps, additional charges for data, and other information."

Its talking about point of sale not bills

[–] theothermatt_b@lemmy.ml 4 points 1 year ago

poor babies...