Now you can get a summary of the best fake reviews!
this post was submitted on 15 Aug 2023
63 points (98.5% liked)
Technology
59118 readers
6622 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
With a side of hallucinations.
We continue to invest significant resources to proactively stop fake reviews,
What a fucking joke, LOL.
We continue to invest significant resources to proactively ~~stop fake reviews~~ sell more dropshipped fake garbage.
Fixed it for them
I noticed this while shopping for something last night and also immediately noticed a huge, glaring flaw in it. It doesn’t account for products with multiple different listings under the same product page. So for example you are looking at a page that has one option for pants and a second option for trucks (just an example) where the product reviews mix reviews for both, the AI bot will think they’re all for one product. You’ll see something like “Most customers feel they fit just right, while others think they don’t get enough gas mileage.”
Reviews have always been like this. If you pay enough attention, you’ll find plenty of sellers who abuse that.
Yes, but that’s not what I’m talking about. I’m talking about the AI review summary bot combining reviews for different products into a single breakdown summary.
The issue of people abusing the combined reviews is a different issue entirely and not what I’m commenting on.
Ah, I get what you are saying now!
Yeah most of the problem comes from the fact that the sellers are combining stuff in a single listing that shouldn't be comunes to begin with.
What a way to make them even more useless..
This is the best summary I could come up with:
Available initially to “a subset of mobile shoppers in the U.S. across a broad selection of products,” the artificial intelligence tool creates a recap paragraph highlighting common themes from customer feedback.
The idea behind the ML-generated summary is to let shoppers get the gist of their peers’ impressions without having to file through a swath of reviews manually.
There’s also the question of whether AI-powered fake reviews (using ChatGPT or similar tools) are more challenging for Amazon to spot than human-written ones.
The company’s strategy includes only unleashing the summarization tool on verified purchases while using AI models that allegedly detect sketchy reviews — and calling in human investigators when needed.
“We continue to invest significant resources to proactively stop fake reviews,” Amazon Community Shopping Director Vaughn Schermerhorn said.
“This includes machine learning models that analyze thousands of data points to detect risk, including relations to other accounts, sign-in activity, review history, and other indications of unusual behavior, as well as expert investigators that use sophisticated fraud-detection tools to analyze and prevent fake reviews from ever appearing in our store.
I'm a bot and I'm open source!
Look a AI summary bot, ironic.
Very meta.
The AI revolution will be tiny summary bots and even worse journalism. Nothing revolutionized at all...
Buying from Amazon is such a shitty experience now I don't understand how anyone still shops on it. Even Walmarts website is just as bad.
Well I am all ears for alternatives, so far it seems the less shitty.
Once again, a !technology thread that's full of nothing but negativity. Wouldn't most people have agreed before this that Amazon's review system was kinda sucky and could use improvement? Will having these summaries make the reviews any worse? Let's see how it goes.