I worked in a first party, AAA gaming studio, back in the day.

We had the Maya sales dipshits, and a handful of Maya developers come to our studio, to 'listen'. Maybe 5 or so in total. How they can improve, and help us, kind of thing.

Our tech team ripped them a new asshole. Asked why 5 year old bug X wasn't fixed, when our internal team created a workaround in a couple of days.

Read them the riot act.

They made sympathy and apology noises.

They left. Nothing happened.

Just total corporate, bullshit.

They just, don't, care.

Just because they're a for profit corporation, doesn't mean they're going to deliver.