this post was submitted on 25 Dec 2024
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Let's make Windows 10 the last version ever used!

*Sat. 28 Dec. 11h* Stage YELL #KDEEco 's Call To Action against e-waste driven by #Windows10.

https://events.ccc.de/congress/2024/hub/en/event/opt-green-coordinating-a-windows-10-to-linux-upcycling-campaign-across-free-software-communities-worldwide/

*Mon. 30 Dec. 13-15h* B&B habitat join the BoF to organize a global #FreeSoftware campaign to raise awareness of Windows 10's EoL in 2025, the role of software in #eWaste, and how independent, sustainable #FOSS is a solution to keep devices in use & out of the landfill.

https://fahrplan.alpaka.space/jugend-hackt-38c3-2024/talk/ST8NJA/

#38C3 #KDE #OpenSource

@kde

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[–] luciferofastora@lemmy.zip 3 points 4 days ago (1 children)

You're still getting a fundamental detail wrong: Most non-tech people don't want to "learn (tool)", they want to "do (thing)" and (tool) happens to be part of the solution. But they don't search for "beginner's guide to (tool)", let a lone a professional to teach them, they search for "vague terms describing what I want to do in non-technical terms". They may get accurate results, useless results, results targeted at more technical users, or their choice of words may overlap with technical terms meaning something else and more complex.

If they click on a search result they (or google) think is relevant to their search and see an online forum of people responding bluntly, they'll leave. They don't know that the response is about something more complex. They can't possibly tell. All they see is a culture of "You're on your own, buddy". That impression may stick with them, may even spread, and create a wall between techies and non-techies.

My vision is one where they'd see helpful answers, even if they don't understand them, but they feel encouraged to ask. If it turns out this isn't actually related to their issue, someone will point them the right way. I want that to be the impression we create. That includes answering more complex questions. That would benefit both the non-techies feeling more welcome, the veterans that probably have already read the docs and found them wanting and the beginners that need help learning to understand docs.

"RTFM" should under no circumstances be considered a reasonable answer. If you don't want to help, don't. If you want to help, give an explanation while pointing at the relevant section of the docs. Piping up just to tell people to go away and not asking questions is a dick move.

If we want break corporate monopolies, we need to be better than them, particularly in User Experience. Poor User Experience includes poor Pre-Experience while deciding whether to use a product. That means we need to project a welcoming image all around, not just selectively.

[–] Aradia@lemmy.ml 1 points 18 hours ago* (last edited 18 hours ago) (1 children)

we need to be better than them

Wrong, Linux need marketing. If we weren't doing it right then Linux wouldn't be the most important distro on all world, even your router, car, smartphone antennas and most of the things u see when walking on street uses Linux. If you are saying the problem are those that doesn't know how to search or use a computer, the problem is there, those people not learning correctly, as what you been saying "they don’t search for “beginner’s guide to (tool)”, let a lone a professional to teach them, they search for “vague terms describing what I want to do in non-technical terms”.", this particular phrase can be applied objectively to the people and not the system, as it would happen on Windows if they were using it, right? (that's why Windows users has more virus, it's easier to write a blog to run a .exe to solve your problem and newbies will do it and get infected) So who needs to do it better? I don't think the Linux community should do it better or anyone should tell them to do it better, if you think Linux community needs something, do it or help to do it, but don't tell them "you should do it better" while is a system based on trust and contributions, and the biggest and most important system in this world.

There are many distros trying to make it easy for people, improving the "User experience". I love KDE and as a user experience, I feel it's the smartest and decent desktop environment that actually exists, Windows misses the features and speed of KDE (I can even access to my smartphone storage with Dolphin + KDE Connect), while with MacOS... MacOS lacks much more, you can't even grid windows on corners, WTF..., and that's a nice user experience? People got marketing and started to use it to learn how it works, MacOS is an awful system, GNOME is x100 times better.


Sorry for the late reply.

[–] luciferofastora@lemmy.zip 1 points 15 hours ago

Wrong, Linux need marketing.

Just what kind of marketing?

One issue is that Windows is perceived as simpler. People that don't know how to solve issues are more likely to use Windows than Linux, because they're less worried about running into issues on Windows. So the marketer would need to fix that perception, effectively communicate that it has become just as simple.

Another is that the anxiety of trying something new will never be zero for everyone. So the marketer would need to communicate that there are plenty of kind and welcoming people helping with the transition.

Then there is still the question of "who will help me with problems?" For Windows, there are way more guides and videos, forum threads and generally a wider range of assistance already available. I'm not talking about a senior lady taking her computer to the local computer shop for help, I'm talking about all the free stuff online. Linux can't quite match that in quantity. Again, in case it slipped by, Docs don't count as guides. They're generally not meant to guide people in doing something specific so much as provide a technical manual, usually written by technical people that weote the original software in the first place. So the marketer would need to compensate the quantity with quality and assure people they'll get better help than they would with Windows issues.

And finally, any (unknown) price tag is a potential red flag for people who already paid for Windows. Why should they pay again for a different system? So the marketer would need to communicate that the above - the help with transition, the additional support - are free of charge. I don't even think a one-time price tag for the Linux distro would necessarily be an issue, so long as people can be sure that whatever care they need afterwards doesn't cost extra.

And who would do that marketing?

Do you want to wait for a corporate saviour to come along, sell Linux to the masses and hope that they won't pull off some vendor lock-in shenanigans so they can enshittify ten years down the line?

Or do you want the Linux community to do that marketing ourselves, to be that help and support, to project the image that it's easy to switch to?

So who needs to do it better?

Who is the one that wants change? They need to put in the work. If we want the Year of the Linux Desktop, we need to make it an appealing desktop platform.

if you think Linux community needs something, do it or help to do it, but don't tell them "you should do it better"

I'm trying to improve its image. I can't just do that myself. I'm trying to point out the necessity and the way to do it to help it improve that image, but ultimately, telling them why I think they should do something and what I think they should do is all I can. And that's the cornerstone or change: Someone needs to recommend it, and others need to follow and repeat that recommendation. I've heard this call elsewhere and I'm now trying to pass it on.

those people not learning correctly

So? Do you expect people to just change? I'll repeat myself, but we need to pick them up where they are if we want them to come with us. With the right incentive, we may be able to coax some to change their approach, but for many people, that's just the way they work and they don't want to change. I don't think they should be gatekept for that, so I think we should accommodate them too.

MacOS is an awful system, GNOME is x100 times better.

On that, we agree unconditionally

Sorry for the late reply.

All good, this is an online forum conversation, no time limits here. And if you'll dip and come back in four months to pick up the conversation, I'll be just as happy to continue.