Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

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You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.

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founded 2 years ago

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MrKaplan@lemmy.world

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-4

How come I am now @patnou instead of Don_Dickle. I know I had to redo My whole account but would have liked to have my old account back since I had 80 unread messages there? Anyway to make this happen (lemmy.world)

submitted 3 weeks ago by Patnou@lemmy.world to c/support@lemmy.world

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[–] MrKaplan@lemmy.world 4 points 3 weeks ago (1 children)

no. you sent us an email from the address linked to the other account, which clearly proves that you still have access to that email address. control over that email address is how you prove that the account belongs to you.

you can use the forgot password link visible on the login page to receive an email to set a new password for the lemmy account as long as you have access to the linked email address.

[–] Patnou@lemmy.world 0 points 3 weeks ago (1 children)

Thats the problem I don't.

[–] MrKaplan@lemmy.world 4 points 3 weeks ago

you did just a few days ago when you sent that email.