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Beyond enshittification, why does tech oftentimes suck? (lemmy.ml)

submitted 1 month ago* (last edited 1 month ago) by Hammocks4All@lemmy.ml to c/asklemmy@lemmy.ml

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Sometimes I’ll run into a baffling issue with a tech product — be it headphones, Google apps like maps or its search features, Apple products, Spotify, other apps, and so on — and when I look for solutions online I sometimes discover this has been an issue for years. Sometimes for many many years.

These tech companies are sometimes ENORMOUS. How is it that these issues persist? Why do some things end up being so inefficient, unintuitive, or clunky? Why do I catch myself saying “oh my dear fucking lord” under my breath so often when I use tech?

Are there no employees who check forums? Does the architecture become so huge and messy that something seemingly simple is actually super hard to fix? Do these companies not have teams that test this stuff?

Why is it so pervasive? And why does some of it seem to be ignored for literal years? Sometimes even a decade!

Is it all due to enshittification? Do they trap us in as users and then stop giving a shit? Or is there more to it than that?

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[–] AdNecrias 1 points 1 month ago (1 children)

Ah, yeah I get that. Java interpreter so you can virtual machine your way into having someone else making sure the thing works with all hardware it can live in.

Blind scalability and flexibility are neat tho, gives access to a lot less knowledgeable people to do stuff and theoretically frees up those who know for more complicated tasks.

[–] msage@programming.dev 2 points 1 month ago

It almost never works like that.

People who don't understand computers will work against it in almost every case.