this post was submitted on 28 Sep 2024
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[–] Honytawk@lemmy.zip 22 points 1 month ago (4 children)

I don't get it. And I've been both.

Is it about how some software shouldn't need the resources that they demand for?

[–] Damage@feddit.it 19 points 1 month ago (1 children)
[–] NABDad@lemmy.world 4 points 1 month ago (1 children)
[–] chunkystyles@sopuli.xyz 2 points 1 month ago (1 children)
[–] Skates@feddit.nl 1 points 1 month ago

Because you can't have elitism in the group that knows so little about fixing something that one of their actual plans of action is to reboot and pray

[–] GBU_28@lemm.ee 15 points 1 month ago (1 children)

Meh it's usually for shitty companies that expect their devs to write real software, ssh into things, access databases, but put the same hurdles in front of them as joeblow from sales who can't use an ipad to buy a sandwich without clicking a phishing link. So every new project is slowed down cause it takes weeks of emails and teams conversations to get a damn db sandbox and it's annoying.

On the other hand IT doesn't know you and has millions of issues to attend to

[–] superkret@feddit.org 2 points 1 month ago (2 children)

IT guy here. If we give one user special rights, that login will get passed around like a blunt at a festival to "save time".
Users are dumb and lazy, and that includes devs.

[–] GBU_28@lemm.ee 5 points 1 month ago* (last edited 1 month ago)

It's not special rights, it's project materials approved by leadership, and noted on a published and approved feature roadmap

Edit assuming requisitioning a scaled db replica is "special" is kinda aligned with the meme lol

[–] Skates@feddit.nl 0 points 1 month ago* (last edited 1 month ago)

Users are dumb and lazy

Funny, that has actually been my entire experience with corporate IT. This field attracts the type of firemen that won't climb down the pole because it's a safety hazard. Y'all are... something special.

[–] ByteOnBikes@slrpnk.net 4 points 1 month ago

I took it as software engineers tend to build for scalability. And yep, IT often isn't prepared for that or sees it as wasted resources.

Which isn't a bad thing. IT isnt seeing the demands the manager/customer wants.

I'm glad you've done both because yeah, it's a seesaw.

If IT provisions just enough hardware, we'll hit bottlenecks and crashes when there's a surprise influx of customers. If software teams don't build for scale, same scenario, but worse.

From the engineer perspective, it's always better to scale with physical hardware. Where IT is screaming, "We dont have the funds!"

[–] Windex007@lemmy.world 3 points 1 month ago (1 children)

This is exactly my face when IT is telling me the rules for my passwords.

[–] superkret@feddit.org 7 points 1 month ago (1 children)

Sorry, those rules come from our cybersecurity insurance, or some compliance rules.
We hate them as much as you do.

[–] Windex007@lemmy.world 1 points 1 month ago (2 children)

Then why are they different between systems? Do you have different insurers per application?

[–] superkret@feddit.org 6 points 1 month ago (1 children)

Those other applications come from an external vendor, we only provide the VM to run them.
We hate those even more than you do.

[–] Windex007@lemmy.world 2 points 1 month ago* (last edited 1 month ago) (1 children)
[–] Honytawk@lemmy.zip 1 points 1 month ago (1 children)

Every single issue that occurs with those applications gets thrown in our laps to fix.

This includes all of yours as well as all your colleagues.

[–] Windex007@lemmy.world 1 points 1 month ago (1 children)

See I think this is where in general people in it misunderstand the impact.

Like, if it's -40 and your furnace breaks, who is having the worse day, you or the furnace repair man?

The repair man might be grumbling because they have to do their job, but you're grumbling because you're freezing. You both might be grumbling, but by way of impact there is a massive asymmetry in impact.

[–] Honytawk@lemmy.zip 1 points 1 month ago (1 children)

But that is only looking from one perspective.

That repair man is going around to many peoples freezing houses. They are also freezing their butts off all day. And not just one period in winter, every single day of winter.

And when they fix a house, they don't get to enjoy the warmth afterwards. They have to go to the next freezing house.

Understand that impact.

[–] Windex007@lemmy.world 1 points 1 month ago

I believe I understand the perspectives, but I'm unconvinced that there isn't asymmetry. It's one person's job.

Like, I'll whine all day about my job. But I'm under no illusions that I didn't sign up for it, and I'm extremely cognizant that while it's a bummer that I have to do my job, I understand that the people I support are having a worse day than I am. I'm not doing anyone a favour, I'm doing my job.

[–] heydo@lemmy.world 1 points 1 month ago (1 children)

What applications do you have that IT controls the password requirements for?

IT controls your AD credential requirements in most cases and that's pretty much it. It sounds like your employer needs to implement an SSO solution.

[–] Windex007@lemmy.world 2 points 1 month ago (2 children)

It is the AD credentials. It's a fortune 500 company and it doesn't even come close to NIST recommendations

[–] lud@lemm.ee 1 points 1 month ago (1 children)
[–] Windex007@lemmy.world 2 points 1 month ago

One of them is EXACTLY 8 ASCII characters, may not contain any English dictionary word, no repeating character. At least 1 number, and at least 1 special characters. Just obliterates the search space.

[–] heydo@lemmy.world 1 points 1 month ago

Oh....

Well you're fucked then