this post was submitted on 27 Sep 2024
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Steam Deck

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Noticed this update got pushed just now.

Edit: Seems they’re doing this to prevent costs from arbitration. Read comment below.

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[–] jonne@infosec.pub 33 points 1 month ago* (last edited 1 month ago) (1 children)

I think there's a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.

While the arbitration courts themselves are generally biased to corporate interests, it's not enough of a thumb on the scale to make up for the huge downside.

[–] CosmicTurtle0@lemmy.dbzer0.com 16 points 1 month ago (1 children)

I've seen some arbitration agreements stating that you can't collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

Some companies really want to make it impossible for you to win any significant damages against them.

At that point, they are just telling on themselves.

[–] ggppjj@lemmy.world 8 points 1 month ago

I've seen some arbitration agreements stating that you can't collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.