this post was submitted on 24 Sep 2024
845 points (98.7% liked)
Technology
60091 readers
3061 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
The way I see it, adding it, even this late, is changing the terms of the agreement and thus justification for a refund. Steam will often see it that way too if you word it as such. And if not, hell, you can still badger the publisher for a refund incessantly so at least it still costs them the equivalent in man hours even if you don't get the refund. The point is not to be passive, even if we don't get to win every single battle.
Companies like Rockstar certainly would meet any requests for refunds outside of very recently purchased with "Go kick rocks.". For sure they changed the rules/ experience after the fact, but you can bet it's covered in the small print of the EULA. Even if they received (and denied) 100,000 requests, they would care a bit unless they saw a significant slump in their overall sales. Sadly, a lot of their customers will be pissed about this but will be first in line buying other Rockstar games.
What rights?
You're buying a license to play a game. Rockstar is not obligated to ensure it's available to you indefinitely.
"What!? You don't like the erosion of ownership rights? You're an asshole!" - you.
They're trying to argue that an EULA isn't binding because they can't sign away their rights, and thats legally incorrect in this case.
Recognizing reality is different than endorsing it.
Nuance is the friend of truth. Some parts of EULAs may not be binding if they cross a line, dependent on what country's laws apply and how the judge happens to rule in court.
Then they aren't pissed enough. But yes, talking the talk is completely meaningless if you don't also walk the walk, I agree.
If you let them, sure. The reason we use phrases like "fight for a refund" is because these things are hard and they take effort. Like yes it sucks to have to do that and yes I understand our time is valuable, but as I see it there is value in both having your voice heard and punitively costing an offending company manhours in having to deal with you - even if you ultimately do not win the fight.
Again, the point isn't about winning or getting your money back, it's about not being passive and just accepting the things that happen to you as if you do not have autonomy.
Depends on your country/jurisdiction. Consumer protection is weak in the USA, but much stronger in some other countries. It'd depend on how much it changes the experience. For example, if you buy a product because it advertises a particular feature, but then the manufacturer removes the feature in the future, that can be a reason to get a refund, at least in Australia and some European countries.
I won't be buying other Rockstar games if they do this with other Rockstar games, since it means I won't be able to play them since I use Linux and they don't want to use the checkmark to enable BattlEye on Linux/Proton.