this post was submitted on 14 Jul 2024
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I don't think Slack has a self hosted version, and does not offer IP allow listing. There's nothing preventing someone to go to https://disney.slack.com/. I think when they say "internal" they mean for internal employees, and not like a thing for fans.
I think when Disney demands an internally-hosted version of your product, then the sales team tells engineering that they'll provide one, and mark the price up accordingly. That kind of thing doesn't appear on the external listing for everyone else.
Why would Disney demand that?
Why would they choose slack if they want to host, maintain and be responsible for the internal chat themselves?
They choose slack because they do it for them so that they don't have to do it themselves. That is the selling point for them.
Businesses buy cloud services, because they do not want to manage stuff themselves.
They can still have support contracts and SLA etc from slack.
It's just that the servers slack runs on are on-prem and completely controlled by the business buying into the self hosted licence.
The benefits should be tighter security (say, can only be accessed via VPN), and for many many MAU probably lower costs. Chances are, Disney already has datacenter ops and hardware contracts.
And why choose slack? For quite a while, it was extremely common for developers (maybe even industry standard?). It had loads of features in the small market of internal chat programs. And it's easy to build extensions and integrations for.
I'm not saying that Disney is running on-prem slack, but I wouldn't be surprised if they were
Ostensibly better opsec
Your logic isn't making sense.
The code would end up somewhere for others to use...? What?
One-off products or beta offerings are often kept private, sometimes indefinitely.
In this case, Disney is using Slack Cloud-hosted for internal communication, but I can definitely understand people interpreting it differently.
Providing Disney with an internally hostable version of Slack doesn't require giving them the code. They can just ship them compiled binaries
They do. You pay extra for it. You have to have apache or a web server configured for it, and a lot of space. Source: I configured one like 4 years ago.
I've never heard of an on prem offering, which tier is that on? None of the plans mention it? https://slack.com/pricing
Welcome to the world of B2B where 98% of products are listed nowhere and of those products you get a listing the price is either hidden or not the price anyone really pays.
That's what I hate the most in B2B. No transparency. How am I supposed to trust you if we start this way?
Just because it's not marketed doesn't mean it's not offered
I can't find it now, but my company attempted to get that from Slack and IIRC it was an option but more expensive than they were willing to pay.
That sounds like user error on Disney's part then. My company uses IP whitelisting just fine.