Linux
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People find Windows easier to use because they are used to the quirks. Of course you shouldn't let a beginner try Arch, but there are plenty of beginner friendly distros. The complications often come from installing Linux in the first place but the average user will have just as much trouble installing Windows.
I think Linux still prioritizes the command-line for a lot of config/setup, which can be extremely daunting for new users. In addition, there are also a million options for everything, which is great for freedom, but really confusing for newbies.
I should note that both of these things are amazing pluses for me as a power user/developer.
Have you tried Mint or something similar? You can absolutely run and install it without using the command line.
I've been toying with Fedora Kinoite on a VM. Haven't opened the terminal even once. This might actually be the path for fast adoption.