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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2
(twitter.com)
this post was submitted on 04 May 2024
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I'm actually really surprised that Valve is loosening up on this one. They usually play hardball when it comes to refunding a game past the 2 hour mark.
Going by the price being listed in what appears to be USD, I'm going to assume this is a US player, but is there any confirmation on where this person is from? My theory was that Valve wouldn't issue refunds unless you were from a soon-to-be-unsupported region, so that could change my thoughts on things.
EDIT: Also just noticed this was a refund back to the Steam wallet, and not to the original payment method. I've not refunded a game on Steam in many years, but is this their standard practice these days?
Steam will do refunds to the payment method used if fewer than 30 days have passed, but after that point, they'll only refund to Steam Wallet. At least, that's how it worked last time I checked.