this post was submitted on 06 Mar 2024
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Highlighting the recent report of users and admins being unable to delete images, and how Trust & Safety tooling is currently lacking.

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[–] ConstipatedWatson@lemmy.world 64 points 8 months ago (1 children)

This link has been posted and discussed on Reddit too.

Of course, we shouldn't care about what people on Reddit think (and I noticed this post by chance since I log on there very rarely now), but some users in the thread genuinely ask about joining Lemmy and so I guess it's useful to know about possible obstacles to trying it that they may perceive.

[–] steal_your_face@lemmy.ml 44 points 8 months ago (2 children)

That OP has been crying everywhere about the Lemmy devs being mean to him. Saw a few threads of his here on Lemmy.

[–] CeeBee@lemmy.world 65 points 8 months ago (4 children)

Ya, reading the GitHub issue sounds entirely like burnt out devs being abused by users. It's a massive issue in open source.

The Late Night Linux and Linux Dev Time podcasts talked about exactly this in a recent episode. It can be extremely demoralizing to do all this work for free for a project only to be inundated by ungrateful people demanding you fix something or implement a feature they want. Many open source projects have died because of that.

[–] masterspace@lemmy.ca 24 points 8 months ago* (last edited 8 months ago) (2 children)

We're not talking about a user demanding you release a flatpak build targeting their personal linux distribution running in a VM'd WSL, we're talking about a consumer facing social app that doesn't include the functionality for a user to delete something they added.

You know what the acronym used for describing the most basic functional web app api is?

CRUD - Create, Read, Update, Delete

[–] pop@lemmy.ml 3 points 8 months ago (1 children)

You seem to know what you are talking about. Have you made a pull request yet?

[–] masterspace@lemmy.ca -2 points 8 months ago* (last edited 8 months ago)

Have you learned how to program to fix the problem?

It doesn't seem worth my time to learn Rust just to submit a PR to devs who behave like that, they'll just reject it and be pithy, like they are when a user asks them to comply with EU privacy law.

[–] CeeBee@lemmy.world 1 points 8 months ago* (last edited 8 months ago) (1 children)

we're talking about a consumer facing social app

What we're talking about is a complete free and open source project that's built and maintained completely through volunteer labour.

There are zero obligations towards the people actively using the software.

While I agree that the functionality should exist, the devs can literally do whatever they want. Nobody is paying them.

Edit: you're also seeing only a single instance of a conversation. I can guarantee that the devs have been dealing with asinine and demanding users for a while now. There comes a point where your patience wears thin.

[–] masterspace@lemmy.ca 1 points 8 months ago* (last edited 8 months ago) (1 children)

There are zero obligations towards the people actively using the software.

Yes, there are, and that obligation is to not publish something as production ready if it is illegal to use because of how it's built.

I'm a software developer, I understand exactly how frustrating user demands are, that was still a completely and utterly unacceptable way to respond to a very politely worded request for software that literally just doesn't break privacy laws to run.

As the commenter pointed out, if you don't want to fix it, fine, but then you absolutely have a moral, ethical, and professional obligation to document that clearly in your README.md.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

Yes, there are, and that obligation is to not publish something as production ready if it is illegal to use because of how it's built.

No, there really isn't. Do I feel that project owners should follow good practices for maintaining clean code that also allows users to keep things legal? Absolutely I do.

But that is not the same thing as an obligation. If there was a single cent exchanged between the devs and anyone else (donations do not count) then this conversation would be entirely different.

I don't agree with the devs' stance. But it is 100% their prerogative to say no. It's their project, not ours.

I'm a software developer, I understand exactly how frustrating user demands are

As am I.

that was still a completely and utterly unacceptable way to respond to a very politely worded request

I agree.

As the commenter pointed out, if you don't want to fix it, fine, but then you absolutely have a moral, ethical, and professional obligation to document that clearly in your README.md.

No, you absolutely do not. Although I do somewhat agree on the professional part, but it's still not an obligation. It's completely unprofessional, but that's different than it being an obligation.

[–] masterspace@lemmy.ca 1 points 8 months ago (1 children)

The word obligation is not as narrow as you're using it:

obligation /ŏb″lĭ-gā′shən/

noun A social, legal, or moral requirement, such as a duty, contract, or promise, that compels one to follow or avoid a particular course of action. "Are you able to meet your obligations?" "I have an obligation to attend their wedding."

Does he have a contractual obligation? No, no contracts were signed. Does he have a legal obligation? No, the license file in the project absolves him of legal liability.

But he absolutely has a moral, social, and professional obligation to do so.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

If you want to apply such a better definition, then you have an obligation to learn Rust and submit a PR to bring the project into compliance. You have a societal obligation since you are aware of the issue and use Lemmy.

You owe it to your fellow Lemmites. Lemurs? Lemmings? Whatever the term for a Lemmy user is.

[–] masterspace@lemmy.ca 1 points 8 months ago* (last edited 8 months ago) (1 children)

All I have an obligation to do is give back to society, and I do so through taking care of my parents and grandparents, volunteering teaching classes every weekend at the community center, volunteering to upgrade and maintain an app for a non profit, donating to charity, open source projects and news organizations, helping my elderly neighbours with their snow and leaf clearing, etc.

And if you find one of my open source github projects will cause a user to violate a local law, kindly file an issue and I'll immediately update the README.md and take it down until the issue is fixed.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

And if you find one of my github projects that will cause a user to violate a local law, kindly file an issue and I'll update the README.md / consider taking it down until the issue is fixed.

100% your prerogative.

[–] masterspace@lemmy.ca 1 points 8 months ago* (last edited 8 months ago) (1 children)

Nope, it's my moral, ethical, and social obligation as a person, my professional obligation as a professional software developer, and if I had bothered to file the paper work for my engineering license, would also be my legal obligation as an engineer.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

Again, 100% your prerogative. No one is forced to use any of your software. The only time you must fix it is if you have a contract that outlines those conditions or you are selling licenses to customers in the EU.

[–] masterspace@lemmy.ca 1 points 8 months ago* (last edited 8 months ago)

Again, you are narrowing the definition of "obligation" to just legal and contractual.

If you just want to think about yourself and how you interact with the world through legal and contractual terms, good luck, it will be hard and miserable and you will be disliked. Otherwise you do have moral, ethical, and social obligations for everything you put into society.

[–] spiderman@ani.social 16 points 8 months ago

while i think there are people like that i think this particular issue is a serious issue that should be handled properly. i think the conversation should have been much professional from both sides, but nonetheless this issue addresses a serious problem.

[–] Flax_vert@feddit.uk 9 points 8 months ago

That's how a Minecraft server I ran died. Too many people telling me how to run it and trying to break things when I was asleep.

[–] LucidNightmare@lemm.ee 2 points 8 months ago (1 children)

What I truly don’t understand is why the negative eggs that you WILL ALWAYS HAVE NO MATTER WHAT, read it again, ALWAYS HAVE NO MATTER WHAT, gets so much mental attention than the many more people who are actively applauding you and saying their thanks and giving you their praises.

I will never understand the focusing on the negative I guess. It’d be easy as fuck for me to ignore people’s assholeishness while still taking their badly typed criticism and improving (if I reasonably can).

Shit, it makes me feel like the fucking champ when some random persons says thanks for something I did, and I laugh and ignore the ones who don’t like what I do.

But hey, if focusing on the few negatives instead of the mountains of praise is what you want to do, it’s all yours.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

Imagine you get approval to build a new park and playground for your neighbourhood. You spend hundreds of hours designing the plan and layout and you spend incredible amounts of your own money to get the resources.

You get to work and things are going well. As you near the end of months upon months of work, the park finally opens for families and kids to use.

As you're standing there proud of your work, some people come over to you. Do they say "thank you!" or "you did amazing work"? No, they come over to complain about things that are missing, tell you what you should have done better, that you didn't accommodate their each specific needs, etc.

You would very quickly get bitter and demoralized.

Like I mentioned before: this is a massive problem in the open source development world and has killed many great projects. This has nothing to do with "mental attention" and everything to do with users abusing the devs and their time.

[–] Maalus@lemmy.world 1 points 8 months ago (1 children)

In your analogy, the park didn't follow any safety guidelines and people are dying on the rides and falling into a lake with piranhas.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

the park didn't follow any safety guidelines and people are dying on the rides and falling into a lake with piranhas.

In my analogy it's a park with trees, bushes, rocks, and slides. I said "park in your neighbourhood" not "mega-extreme rollercoaster park". I also said "you got approval" which is generally from the city or other governing municipal/county/regional body. And that also requires a plan to be submitted before approval is stamped.

So no, what you did is make up a bunch of crap to strawman my argument and try to make what I said wrong in some way.

Nice try.

[–] Maalus@lemmy.world 1 points 8 months ago (1 children)

They by definition didn't "get permission" if they are noncompliant with GDPR.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

Are they in the EU? No? Then they don't need that permission.

[–] Maalus@lemmy.world 1 points 8 months ago (1 children)

Are they in the US? Then they need that permission too.

[–] CeeBee@lemmy.world 0 points 8 months ago (1 children)

Your comment doesn't make sense to me.

[–] Maalus@lemmy.world 1 points 8 months ago

Because you don't know how GDPR works.

[–] NOT_RICK@lemmy.world 1 points 8 months ago

No space for muh centrism

lol