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Man sues Macy’s, saying false facial recognition match led to jail assault (www.washingtonpost.com)

submitted 9 months ago by gAlienLifeform@lemmy.world to c/technology@lemmy.world

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Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.

Archived at https://web.archive.org/web/20240124124645/https://www.washingtonpost.com/technology/2024/01/22/facial-recognition-wrongful-identification-assault/

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[–] snekerpimp@lemmy.world 32 points 9 months ago

Four suicides as well. They knew it was faulty as well. This has been a problem for a while.