Ask Lemmy
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There is no magic pill, no Silver bullet for complicated problems. Otherwise they wouldn't be complicated. "Being a friend" is meaningless.
What you should do is ask what you can do to help (even if they answer with "nothing"). Ask what's wrong, if they start talking ask specific questions so that they don't just stick with the "I'm good thanks" level. Don't go and say "I've had a similar situation". Don't list options or try to solve the problem for them
Tell them it doesn't bother you if they bother you, so that they don't hold back just because they want to be a good friend to you.
Now, that is what you should do if you want to help. But if it gets to much mentally for you I still recommend anyone to watch this: Optimistic Nihilism. This Video has helped me see the world in a different way has has made me basically immune to "going crazy" or grieving uncomfortably. I know that this is probably not for everyone, but it was for me.
They always answer that there's nothing I can do to help. And I always say that they can come to me if they need anything or want to talk to anything. But that doesn't seem to do fuck all. They always remain in pain and then it hurts me to see them in pain. And now I've run out of stamina to keep doing things like that and don't know where to go from here.