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This is crazy to me because a refurb unit is tested every time.
The don't test every device off the line, but when someone hands them a watch and says,' I broke this'. They actually go through a whole test suite to validate that it's been fixed and works properly.
Yeah, but from my experience, a large amount of people aren't very logical when it comes to electronics. Many people still seem to view it all as black magic that should just work 100% of the time and be indestructible.
It doesn't help that for some companies, QA on refurb devices is pretty sloppy. Almost no major company runs their own manufacturing or refurbishment systems, they're all contracted out and the contractors do the bare minimum required by the contract and many things simply aren't done or are missed even if they're supposed to be checked.
Yeah, I've bought most of my gaming consoles refurbished. Only one to break down on me was the PS2