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this post was submitted on 11 Jun 2023
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Technology
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I hear this a lot, but how do these people manage to find a doctor, or a car repair shop, or a garbage company,etc? It's exactly as confusing or hard, which is to say not at all.
There's no great easy hand holding for choosing a repair shop or doctor - you either look it up or go to the first one you find or a random one. Same works with the fediverse.
I agree with you fully that it's not hard or difficult necessarily--I think it can just be frustrating for some users, even more web/tech-literate folks.
I just think improving the UX/UI in general and providing more explanation/resources especially to newer users would go a long way with encouraging elieving some of the frustrations. Easier said than done obviously!