this post was submitted on 14 Aug 2023
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Mildly Infuriating

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Went to a restaurant in LA today and when I got the check I noticed that it was a bit higher than it should be. Then I noticed this 18% service charge. So... We, as customers, need to help pay for their servers instead of the owners paying their servers a living wage. And on top of that they have suggested tip. I called bs on this. I will bet you that the servers do not see a dime of this 18% service charge. [deleted a word so it wasn't a grammatical horror to read]

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[–] krnl386@lemmy.ca 34 points 1 year ago* (last edited 1 year ago) (4 children)

I bet legally, the establishment owners aren't required to give "service charges" to their staff the same way they are required to give 100% of the tips...

This is some shady shit, IMO.

Disclaimer: I'm not a lawyer (so I don't know WTF I am talking about), so if someone here that knows the law could comment on "service charges" vs. "tips" in this context, I would love to know.

[–] Davel23@kbin.social 29 points 1 year ago (2 children)
[–] scrubbles@poptalk.scrubbles.tech 13 points 1 year ago* (last edited 1 year ago)

Jesus. They try to be altruistic and say that tip culture isn't fair (and it's not), but you know the altruistic thing would be to... Not have tipping then! I'm in Seattle and there are tons of restaurants like this that have a fee, but then tipping is genuinely not allowed, they don't accept them. Everyone gets a fair wage.

That 18% is definitely not going to the staff.

And for the owners, here's an idea, why not just make the menu items 18% more expensive and remove the fee altogether?? And if that means your food is too expensive... Literally yes. Why does your food cost that much?

[–] DONTBANTHISACCOUNT@kbin.social 6 points 1 year ago* (last edited 1 year ago)

Tyvm for finding this article!!

" The announcement and change in billing language comes after a Los Angeles Times article published on June 21 about the class-action lawsuit filed in Los Angeles Superior Court against Joint Venture Restaurant Group Inc., which owns Jon & Vinny’s. The workers claim that the company denied them tips and therefore shortchanged them on their take-home pay because of confusion resulting from the 18% service fee.

California’s gratuity law requires that tips be remitted in full to non-managerial service staff. "

SMH ... What a bunch of assholes; screwed their customers and then their staff...

Hope they get fucked / hope justice is served

[–] Nougat@kbin.social 5 points 1 year ago (1 children)

The word that should be there is "gratuity." I'm quite sure you're right, and I know there are horrible owners for sure, but I would have to think it would be impossible for a restaurant nice enough to charge $22.50 for a mini plate of pasta to retain good servers if they did that. Restaurant owners who operate fancy high-priced places would have more sense than to alienate their salespeople.

[–] krnl386@lemmy.ca 4 points 1 year ago (1 children)

It's LA, so I assume there are plenty of douchy "haute cuisine" wannabe places that charge $50 for a handful of steamed rice served in a styrofoam coffee cup under the name "Riz Derelicte" or some stupid shit like that.

[–] theodewere@kbin.social 5 points 1 year ago

what a unique and lovely culture.. and so, specific..

[–] theodewere@kbin.social 4 points 1 year ago

Disclaimer: I’m not a lawyer

DAMNIT MAN, i already filed the lawsuit and put your name on top as a reference

[–] DONTBANTHISACCOUNT@kbin.social 2 points 1 year ago (1 children)

Makes me think 🤔 if I went to a grocery store and they charged me a membership like Costco without actually disclosing it... Sounds like fraud if they don't disclose this service charge / fee at the very beginning... They should have it plastered big all over the place because looks like most of us wouldn't expect something like this...

"Restraunt" food is expensive as it is IMHO, even fast food isn't a great deal unless you buy with a coupon or some 2 burgers deal 🤝... Otherwise it's not worth it... Not to me anyways ... :/

[–] hark@lemmy.world 4 points 1 year ago (1 children)

If only I could simply use a coupon to get a decent price from a fast food place. Nah, instead they all demand that you install a datamining app to maybe get you prices that would've been the regular price just a few years ago.

Ye... I hear Ya