this post was submitted on 28 Jul 2023
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Work Reform
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A place to discuss positive changes that can make work more equitable, and to vent about current practices. We are NOT against work; we just want the fruits of our labor to be recognized better.
Our Philosophies:
- All workers must be paid a living wage for their labor.
- Income inequality is the main cause of lower living standards.
- Workers must join together and fight back for what is rightfully theirs.
- We must not be divided and conquered. Workers gain the most when they focus on unifying issues.
Our Goals
- Higher wages for underpaid workers.
- Better worker representation, including but not limited to unions.
- Better and fewer working hours.
- Stimulating a massive wave of worker organizing in the United States and beyond.
- Organizing and supporting political causes and campaigns that put workers first.
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True. But I also wouldn't be as optimistic.
My first exposure with this is during my call centre days pre pandemic. Companies are increasingly trying to find ways replacing agents with chatbots, most notably, in my case at least, China. The cases from China I dealt with usually starts with them requesting a human agent.
I guess probably because chatbots sux.
But the cost savings are just too enticing, and I do think that the push for chatbots will continue, even if it means service quality decline. Customers will be screwed.