this post was submitted on 28 Jul 2023
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[โ€“] NateNate60@lemmy.ml 2 points 1 year ago (2 children)

You're technically supposed to use a human cashier lane if you have a lot of groceries. At least in the USA, it's pretty common for self-checkout lanes to have "15 items or fewer" signs.

Not in my area. Stores have both regular self-checkout lanes and express (<15 item) self-checkout lanes.

[โ€“] Mechanismatic@lemmy.ml 6 points 1 year ago

Depends on the stores these days, in my experience. Some stores are scheduling fewer cashiers after installing more self checkout lanes and have removed signage about item limits in self checkout. If you want a human cashier, you have to wait a while because there might only be one on shift so you get a line.