this post was submitted on 19 Jul 2023
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Mine truncated the first 8 characters, when I discovered that I sent them a request to their cyber security department and they told me.of was by design.
I closed my account over that bs
It's because they likely have an ancient backend that can't fit it in the database field...
a legitimate reason to close the account and back away slowly
Wtf lmao. How to I check if mine does it💀
Type the first 8 chars and see if you can still log in?
I checked network logs. Apparently my bank encrypts both uid and password before sending. I put 8 chars and it gave error so I'm assuming no
that's exactly how I figured it out. then asked for some friends and family with account in the same bank to validate
Good idea, although this wouldn’t tell you if they truncated the password at 9 characters instead (or 10 or 11 characters etc).
So you would have to try different attempts without making too many in one sitting that gets you locked out.
If you tried your password without the last character, then I think that would tell you if ANY truncation is being used (but it won’t tell you whether it happened at the 8th, 9th, 10th etc character). But that seems like the best thing to try first just to rule it out.