Did you also have a robustly enshittified consumer business?
I’m thinking of his classic users —> advertisers —> shareholders model and struggling to come up with companies that have that model but also thrive on government contracts.
Yelp is a pretty classic case of enshittification. What government contracts do they have?
I’ve had to implement wave after wave of compliance with European laws in the last several years. We tend to just comply with something like GDPR everywhere because that’s simpler and it’s a best practice. But without the teeth of legislation we’d never bother. There’s always too much to do. I would have a hard time doing something that’s better for consumers but takes a lot of effort or might even undermine our ability to monetize as aggressively as we choose to. Not without those teeth. Not a chance. Even with teeth, tech companies often find some shitty way to meet the minimum bar but really do nothing. We must offer an API? Okay. It has almost nothing in it, but enough to say we did something. We’d never stand up an API that competitors or scammers could benefit from.