Yeah I guess, but because it's so linear all the discussions are running through each other and messy. So if someone asked a question I'm interested in I then have to read a whole lot of messages to see if maybe someone said something relevant about it.
Also, the messages are not indexed by search engines, which has its advantages, but for a tech/ support channel it doesn't make much sense.
I coincidentally saw the only stuffed specimen of this species last weekend and I didn't even realise it was special, because it was just standing between the other animals without a sign saying it was thought extinct or anything.