It's not just a theory. Anyone who've seen internet before 2015 knows the difference.
An unforeseeable and unfortunate side effect of humans interacting daily with bots masquerading as humans is that we mimic them.
And that we lose our ability to see humanity in others. Being flooded with machines who cannot understand or be touched, influenced, which whom we cannot empathize changed the way we see our fellow humans.
I don't think there's any coming back from that. Hopefully there's a way forward, now that AI's aren't a big secret anymore.
I mean what did you expect, you came to their place and insulted them.