Connect for Lemmy App

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"Failed to retrieve Redgif video" error (lemm.ee)

submitted 3 months ago by Please_Do_Not@lemm.ee to c/lemmyconnect@lemmy.ca

14 comments fedilink hide all child comments

Pretty much all posts linked to redgifs produce the same error, which messes with how the feed looks and loads. Incredibly grateful for all you've done with the app!

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[–] ramble81@lemm.ee 5 points 3 months ago (1 children)

Just checking you’re not in a state that passed one of those draconian porn verification laws? Redgifs is following suit with whichever states PornHub is blocking. Try launching the lemmy page in your browser directly and see what you get too.

[–] Please_Do_Not@lemm.ee 3 points 3 months ago (1 children)

Good call, hadn't even thought of that as a possibility!But nope (thankfully!), in a sane, blue, porn-friendly state, and looks like everything works for me in my browser.

[–] threelonmusketeers@sh.itjust.works 1 points 3 months ago (1 children)

Any NSFW settings within the app which might be blocking them?

[–] Please_Do_Not@lemm.ee 2 points 3 months ago (1 children)

Nope, I can see all NSFW posts that aren't linked to redgifs and maybe 25% of redgifs links load correctly, but 75% stay loading until the "Exception: failed to retrieve..." pops up as a banner at the bottom of my screen.

[–] SkyezOpen@lemmy.world 1 points 3 months ago (1 children)

Try opening external, then deleting the "api" at the front of the link.

[–] Please_Do_Not@lemm.ee 3 points 3 months ago

Opening external works; the bug is that the gifs don't load in the app

[–] morphballganon@lemmynsfw.com 4 points 3 months ago

My browser also fails to open them, unless I make the following change:

NSFW WARNING!

Original link example: https://api.redgifs.com/v2/gifs/mediumaquamarinecharmingtahr/files/MediumaquamarineCharmingTahr-silent.mp4

Becomes: https://redgifs.com/ifr/mediumaquamarinecharmingtahr/

(Please forgive including NSFW link to demonstrate link modification)

There are 3 changes to the link: remove api, replace first two subdirectories with ifr, and remove last two items

Wanted to share in case anyone else has the same difficulty

[–] deezcashews@lemmynsfw.com 2 points 3 months ago (1 children)

It's the app, the same thing happened to sync a while back

{"error":{"code":"FileAccessDenied","message":"Access to this file was denied for your application.","status":403,"rtfm":"https://github.com/Redgifs/api/wiki/Embedding-gifs#file-access"},"docs":"https://github.com/Redgifs/api/wiki/Embedding-gifs#file-access"}

[–] Please_Do_Not@lemm.ee 2 points 3 months ago (1 children)

Did they manage a fix?

[–] deezcashews@lemmynsfw.com 2 points 3 months ago (1 children)

The last update was 4 months ago so no lol

[–] kuro_neko@lemmy.ca 3 points 2 months ago

Hi! This should now be fixed on Connect ver180(beta) as of today

[–] morphballganon@lemmynsfw.com 2 points 1 month ago

There's a new update that appears to fix this issue fyi!

[–] morphballganon@mtgzone.com 2 points 1 month ago (1 children)

Try again, there was a new update about this.

[–] Please_Do_Not@lemm.ee 1 points 1 month ago

Definitely seems to work better/more consistently now