Australia

I had zero problems. The guy turned up early and was done in a couple of hours. Service has been rock solid since.

Do NBN sub-contract? Sounds like you got a dodgy subbie

I'm in a small block of units and can't get it 😔

Told them where the water pipes were. They used some sort of pipe finder to confirm.

Then, of course, they put the conduit drill straight through the water pipe under the concreted driveway. Turned off all the water and disappeared to Bunnings -allegedly- for hours. Cut up the driveway to get to the pipe to fix it. It still looks like shit. And is sinking..,

Next week, the guy to do the internal cabling shows up. Everything is too hard for him to do properly. So he drills a hole in the eaves, runs the cable through the roof, then a hole in the ceiling and drops the cable down the wall. No covering inside or out, just a black cable running up and down walls. And here was I stupidly thinking it would just be a nice faceplate on the wall inside.

I've never seen such a shitshow.

Mine was pretty good. Strangely I had FTTC for about 2 weeks and they came back to upgrade to FTTP.

I did a lot of the prep work myself to make sure it was as quick and easy for them as possible. I dug trenches, pulled drawstring through the walls etc.

The weird part was that they got 90% through the FTTP install and the job got cancelled because I already had NBN. I had to convince them it was worth finishing.

I had conduit already in place but it ran to an office wall with a breaker box, the guy didn't ask and started banging a hole in my wall next to the box to mount the fibre box.. it could fit inside the breaker box easily. I'm not sure what he was thinking.

Mine was one of the first for our suburb, so they might have been a bit green, I am not sure. The bloke arrived and asked if someone had been here to do the underground lead in, nope... so he just did it above ground from the pole to a clamp on the side of the fascia board of the house.. I wish it had been underground, but whatevs... fibre

I reckon I was pretty much first in my suburb when we got it a couple of years back - I called my ISP the second it was available, and they hadn't even updated their records yet.

My experience was really good, but it probably helped that I'd already paid my sparky to run some Cat 6 to where I knew the nbn tech would want to put the NTD, so it was a straight-forward drill and connect job once the lead-in had been run.