Eternity

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Eternity is a free and open-source Lemmy client, forked from Infinity for Reddit!

🔗Universal Link: !eternityapp@lemdro.id

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can't use eternity on new phone (slrpnk.net)

submitted 6 months ago by dharmacurious@slrpnk.net to c/eternityapp@lemdro.id

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Hey, folks, I just got a new phone, and reinstalled Eternity on it. But no matter which account I try to log in with, I'm getting an error ("cannot fetch user info") when I try to log in.

Any help is much appreciated. I'm not sure if eternity is on the play store, but I got it through f droid if that matters.

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[–] merde@sh.itjust.works 4 points 6 months ago (1 children)

does eternity have internet access?

[–] dharmacurious@slrpnk.net 3 points 6 months ago (1 children)

So you know how I would check that on an android?

[–] AnEilifintChorcra@sopuli.xyz 6 points 6 months ago (1 children)

Settings -> Apps -> Eternity -> Mobile Data and WiFi

Depending on your ROM, you should see one or all of these toggles

Allow network access
WiFi data
Mobile data
Background data
VPN data
Unrestricted data usage

The first 2 at least should be enabled by default

Tbh I don't think this is the issue, there hasn't been an update to eternity in 6 months and I wouldn't be surprised if its buggy from a Lemmy update

[–] dharmacurious@slrpnk.net 8 points 6 months ago (1 children)

We've got a winner! It didn't work with eternity, but eternity (nightly) works after turning on data while data saver is turned on. Thank you!

[–] Justly0250@lemdro.id 2 points 6 months ago

while data saver is turned on

This might be the problem. Are you using a Xiaomi phone?

[–] Kaijobu@discuss.tchncs.de 3 points 6 months ago

I had this issue a couple of months ago, when I tried to login via email. Try it with your username if you haven't already.

[–] fisco@lemmy.ml 3 points 6 months ago

It is available on the Playstore, not sure it'll make much difference though 🤷🏻‍♂️

[–] Justly0250@lemdro.id 2 points 6 months ago

I’m not sure if eternity is on the play store

Its available on the playstore. Here's the link.

[–] rikudou@lemmings.world 1 points 6 months ago (1 children)

Same happened to me a few days ago on a new tablet. If anyone finds a solution, do let me know.

[–] Justly0250@lemdro.id 1 points 6 months ago

Maybe the app does not have internet access. Try these settings mentioned in this thread: https://l.lemdro.id/comment/8014906

Or you could try Eternity Nightly.