this post was submitted on 15 Jun 2023
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Beehaw Support

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founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] sparky 35 points 1 year ago

I think this is very disappointing, and exceptionally selfish, to split up some of the largest Lemmy communities while a mass Reddit exodus is ongoing. We should be sticking together and trying to grow the Fediverse as a whole, rather than trying to wall off any one single community at this point. That said, I hope this is the end of this approach, and that smaller instances, particularly ones that support a particular community won’t be pushed aside as well (hello from Lemmy Portugal).

[–] Sparkko@beehaw.org 32 points 1 year ago (2 children)

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

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[–] sverit@feddit.de 29 points 1 year ago

That's kinda sad, because it reinforces the clutter of decentralisation even more :(

[–] Recant@beehaw.org 25 points 1 year ago* (last edited 1 year ago) (1 children)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

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[–] kamin@lemmy.kghorvath.com 23 points 1 year ago (4 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

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[–] anders@rytter.me 21 points 1 year ago

@alyaza I think the "solution" here is worse than the problem.

[–] TheiaTheMoonMaker@beehaw.org 21 points 1 year ago (3 children)

Just a heads up so you can try to plan ahead: on Reddit one of the tactics used by those with hateful agendas was to shut down progressive threads by purposely creating drama in that thread to overwhelm the moderators so that they had to lock the thread thus stopping all discussion. Sometimes they did this by being awful and dragging in well meaning users into fights, other times I they’d drop a few “I’m just asking questions” comments focussing on hot-button ideas that they knew would rile up arguments. It was very deliberate tactic and one that I don’t think moderators ever figured out how to deal with effectively, because short of babysitting the thread with their full attention from start to finish there was no way to prevent entire threads from devolving into attacks and arguments.

The crazy thing was how effectively one or two people with hateful agendas could derail an entire comment section of well meaning people and, by getting the thread locked, shut down the discussion and spread of progressive ideas.

I bring this up because Beehaw is perhaps uniquely vulnerable to this sort of ‘attack’, and you should expect to see it in the future. By joining other federated instances and using these tactics to stir up drama in Beehaw threads they can, by forcing your hand to defederalize, restrict the access of those other communities to the progressive ideals and ideas posted on Beehaw. The end result is isolating progressive ideas inside our walled garden, while users of the rest of the Lemmy instances start to only see more right-wing extremist views, normalizing them to otherwise everyday people.

I don’t have a solution to this. But it’s something to be aware of in discussions with the moderators of other instances, that a handful of people with this exact agenda can make their community look bad in order to restrict their users’ access to progressive ideas.

[–] fckgwrhqq2yxrkt@beehaw.org 8 points 1 year ago

You are absolutely right both that this is an issue, and that it is difficult to fix. The divide keeps growing, and the more we separate our conversations the easier it is for both sides to convince us all that it's the other party that is the problem.

I went back and was looking at the early days of Fark just to see how much things had changed. What struck me the most was how mixed the community was, sure there were extremists on both sides, but there was so much more discussion happening in the middle. So many more people realizing it's the system that is the problem and neither party cares about the people.

They didn't even have to divide us, we were all so willing to do it to ourselves as soon as we could. How do we combat this? How do we talk across the lines and have real discussions again?

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[–] bankimu@lemmy.ml 21 points 1 year ago (7 children)

I am not going to stand for this.

I didn't come here into the fediverse to have instances dictate on their whim that I'll not have access to something.

This goes completely against the idea of having an unified platform. You can of course do whatever you want, but I'll not be part of a closed garden.

[–] SemioticStandard@beehaw.org 27 points 1 year ago (3 children)

I think your idea of what federation should look like is not quite right, which is okay, it’s not an insult, it’s new to many of us.

The idea isn’t that everything is open, with a unified platform that shares everything, everywhere. The Lemmy software is open source, but the way instances are moderated is highly customizable, and that is an intentional design decision.

You’re probably used to common moderation styles on Reddit, where users have more control over content via up/downvotes, and some Lemmy instances may run just like that, taking a more hands-off approach to moderation. But Beehaw is not like that. The goals and moderation style here are different. Beehaw is looking to create a different kind of space, with more control over what’s posted. There are pros and cons to this, which are beyond the scope of this comment to explore. The point is this: different Lemmy instances are run by different people, with different visions and styles. If you don’t like how Beehaw is run, it’s probably going to be a better experience for you, as well as the people here who do like how it’s run, if you find an instance that more closely aligns with what you’re looking for.

But coming onto someone else’s instance and aggressively demanding things conform to your desires or trying to inform the owners of what you will or won’t “stand for” is rude, though. There’s a better way to communicate with people, and in the future I hope you choose grace.

[–] cavemeat@beehaw.org 11 points 1 year ago

Very well said. Federation is supposed to be for everyone, but that doesn't mean that individual servers have to cater to everyone.

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[–] KeavesSharpi@lemmy.ml 9 points 1 year ago (3 children)

I think that the whole point of federation is that you, the end user, have the option of choosing where you want to go. You want to use those other instances, nobody is stopping you. You can actually use as many as you want. The instance owner gets to choose what is displayed on their instance, and that's OK as well. You even have the option of making your very own instance and displaying everything from everywhere. Nobody is dictating what you can or can't see. They're just choosing not to be the ones to show it to you.

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[–] Five@beehaw.org 21 points 1 year ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] mrbruh@lemmy.one 18 points 1 year ago (2 children)

You are being incredibly selfish and should revert this change immediately

[–] misguidedfunk@beehaw.org 18 points 1 year ago

That’s just like, your opinion man.

The mods will make that decision when it’s feasible for them as volunteers. Not when it’s demanded.

[–] Peter1986C@beehaw.org 15 points 1 year ago (2 children)

Pragmadialectics, mate. It would improve your posts.

[–] LambentMote@lemmy.nz 17 points 1 year ago (1 children)

respect your decision, and the transparency behind your thought processes. Beehaw’s stated values, and the culture that you have grown and maintained were what led me to choose it initially. I’ve enjoyed reading and interacting with the people and content here, and the extra thought and effort that goes into typical posts compared to other similar servers.

I hope you’re able to find people you can trust to share the administrative burden, that improved moderation tools are not far off, and that this decision will be earnestly reconsidered in the coming days/weeks as growth from the Reddit Exodus stabilizes.

I believe the Fedverse as a whole will be a poorer place for being defederated from Beehaw.

That said, based on this decision I’ve decided to migrate my primary account to a regional instance. I want to continue to participate in and interact with the Beehaw community, but I’d also like the freedom to explore the wider fediverse and find diverse communities for my niche interests and hobbies. I just hope bad actors from my, and other instances don’t cause further defederation and fragmentation.

[–] Tutunkommon@beehaw.org 12 points 1 year ago (6 children)

I'm feeling the same concerns. I agree with everything the admin said and why they did it, but at the same time the idea that some other person (instance administrators) can decide that I no longer have access to some of the communities I joined bothers me.

It seems the only way to control what I have access to (via federation) is to run my own instance? That's more work than I want to do.

Looking into just putting everything into RSS feeds, but then I cannot contribute anything.

Ugh!!!

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[–] BeeBob@beehaw.org 17 points 1 year ago (5 children)

Fuck this. Now is a time for that downvote button.

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[–] mizmoose@beehaw.org 16 points 1 year ago (18 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

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[–] Blue@beehaw.org 15 points 1 year ago

Thanks for working so hard on this community. I’d like to echo so many here when I say I’d prefer a strong, helpful community vs a large low-effort post community. Do what you have to do to keep this instance healthy. Thanks again.

[–] TheLastOfHisName@beehaw.org 15 points 1 year ago (2 children)

Growth comes with growing pains. Sometimes those growing pains mean making tough decisions. I see this decision as thinking of the long game, and I'm fine with that.

I have a separate account at Lemmy.world, and I can log into that if I want, but honestly, I've been enjoying my time here more. There are still some aspects of federation that I haven't gotten my head around, but I'm trying to learn.

Anyhoo, thanks to our admins/moderators for your transparency. It's very much appreciated.

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[–] ritswd@beehaw.org 14 points 1 year ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] paulie420@beehaw.org 13 points 1 year ago (1 children)

Hmmm; I am new to LemmyNet AND Beehaw.org; but have been falling in love with the platforms. However, I do want to see 'all' of LemmyNet.

What is the lemmyworld 'open registration policy? I ask because all I needed to supply to register HERE is a username/password. ??? Isn't that open registration?

Second, why not allow more moderators - please don't feel like you have to go over old stuff... I'm going to read thru some of Beehaw.org's PAST posts that I'm sure talk about this issue - but it seems like theres a great Beehaw.org community - if yer having issue w/ moderation, hire moderators; I bet the 'cost' is pretty cheap.

Last; what LemmyNet community should one join if they WANT to see the entire LemmyNet? I came aboard Beehaw.org BECAUSE I agreed w/ most of what the site stands for; but since I'm really getting into Lemmy I think I want to be where 'everything' is - good and bad.

Thanks for the explanation - even if confusing for a new user.

[–] realChem@beehaw.org 15 points 1 year ago* (last edited 1 year ago) (6 children)

all I needed to supply to register HERE is a username/password

The application also had a required question you needed to answer about why you wanted to join this community in particular, which was then read and manually approved by a human.

if yer having issue w/ moderation, hire moderators; I bet the ‘cost’ is pretty cheap

Monetarily, it's free. We moderate as volunteers. But keep in mind that there's both an overhead to vetting new moderators, as well as the fact that it will always be faster to troll and harass than to clean up the aftermath of that trolling and harassment. That, combined with the fact that there are way more people who'd like to do a little trollin' than there are people willing to volunteer their time to keep tabs on things, and you should be able to see how poorly this solution scales. The admins have addressed this a few times in comments on this thread, which I'm sure you'll probably turn up if you do decide to read through it.

what LemmyNet community should one join if they WANT to see the entire LemmyNet

Any instance that still federates with beehaw.org, lemmy.world, and sh.itjust.works. There are many smaller instances, regional instances, interest-specific instances, etc that fit the bill. I'd recommend looking around and finding one that seems like a good fit for what you're personally going for.

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[–] marco@beehaw.org 11 points 1 year ago (1 children)

I have nothing intelligent to add (except signaling my support) and to remark that defederation and defenestration are incredibly close words.

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[–] unsunny@beehaw.org 11 points 1 year ago

I’m glad to see you telling us and coming forward on this, and that these steps are being taken. Lemmy is a small project, so expecting it to have robust mod tools isn’t realistic. Former Redditors here probably know that some subs have closed indefinitely simply because without good third party mod tools they’ll be near impossible to run safely.

Everything does feel quite new and volatile on this side of the Fediverse. The Mastodon instance I use has a very long list of blocked instances, especially since it’s aimed at LGBTQ+ users. There’s some messed up people out there, and I appreciate the action on the part of the admins. Just slapping a “safe space” sticker on something does not automatically make it one, and it makes me feel really good to be on an instance that understands that.

[–] ram@lemmy.ca 11 points 1 year ago

Not a beehaw user directly, but I use many beehaw communities.

I appreciate the forwardness and transparency in this matter. As you've outlined, both in this post and in subsequent comments, this seems to be, rather than a full defederation, a conditional one. I'm totally for that, and I think the ability to do so is one of the key concepts that makes Federation such a useful and powerful tool. Those instances who cannot or do not moderate content that your instance doesn't believe in can simply be removed from the equation.

I hope to see more of this accountability being held between instances in the future. At the end of the day, our communities are fragmented by nature, and there are times we should remove separate communities explicitly. A good example I can think of is on Mastodon all the instances with CSAM or nazis.

The Fediverse gives us a greater ability to fine-tune our communities and curate the experience members thereof get to have, as well as what content they can be exposed to. I'm glad to see people taking strong action in favour of their community, and so long as it comes from this perspective, with genuine communication with the community, everything will work out.

/rant

[–] ElysiumXII@beehaw.org 10 points 1 year ago

Do whatever y’all need to do, appreciate the transparency.

[–] Leer10@beehaw.org 10 points 1 year ago (15 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] mustyOrange@beehaw.org 9 points 1 year ago* (last edited 1 year ago) (5 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

[–] realChem@beehaw.org 8 points 1 year ago (12 children)

At least for me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes.

This decision was about users from other instances coming here and causing trouble, not beehaw users going elsewhere. The intent isn't to keep users siloed in here. Unfortunately, lemmy currently only supports two modes of interaction between instances: either you federate, or you don't. More technologically mature fediverse platforms like mastodon have more nuanced options, and hopefully we'll get similar options in lemmy soon that will allow, e.g., beehaw users out onto these instances without letting everyone on those instances in here.

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[–] Dandylion@beehaw.org 10 points 1 year ago (7 children)

Thank you for this in the short term. Not gonna lie, I was a little grossed out by all the furry / anime porn / gone wild stuff that was crossing my feed when I hit all. No matter how fast I blocked the communities, I couldn't get them all. I'm not a prude person at all but I also don't come here to surf random porn.

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[–] Sawnee@beehaw.org 10 points 1 year ago (2 children)

And now I don't know what communities I've lost off my subscriptions. Great.

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[–] roblarky@beehaw.org 9 points 1 year ago

Just chiming in to say that while I can understand some people's frustration, I support this.

The community here is great and I'd like it to stay that way.

In real life, I choose to associate with good people and avoid areas where the quality of people who can show is completely unpredictable or not my taste.

i prefer a chill bar with quiet outside seating and no live music. I go there specifically because I'm not looking for a biker bar experience.

I see it as a strength to the fediverse. It's no different than different forums back in the day. I do understand that my above statement would be akin to different communities, but I agree that even if someone's behavior is only "bad" in a community where that was acceptable, it does affect the community as a whole, knowing that they're lurking (in terms of feeling like this is a safe space).

Keep up the good work, and thank you for having to make these difficult decisions; I know it's not easy.

[–] SindriDeLaMancha@beehaw.org 9 points 1 year ago (1 children)

"we have a list of improvements we’d like to see both on the moderation side of Lemmy and federation if at all possible" so out of curiosity whats on that list

[–] kalanggam@beehaw.org 21 points 1 year ago* (last edited 1 year ago) (2 children)

You can find that here in a post by Lionir on discuss.online. I'll copy the contents of that post below for anyone who doesn't want to click through.

Here’s a laundry list of sort with tons of tools we’d like to see

  • Role for approval of applications (to delegate)
  • Site mods (to delegate from admins)
  • Auto-report posts with certain keywords or domains (for easier time curating without reports)
  • Statistics on growth (user, comments, posts, reports)
    • User total
    • MUA
    • User retention
    • Number of comments
    • Number of posts
    • Number of reports open
    • Number of reports resolved
  • Sort reports
    • by resolved/open
    • by local/remote
  • Different ways to resolved a report
    • Suspend account for a limited amount of time rather than just banning
    • Send warning
  • Account mod info
    • Number of ‘strikes’ (global and local) and reports
    • Moderation notes
    • Change email
    • Change password
    • Change role
  • Ability to pin messages in a post
  • Admins should be able to purge
  • Filter modlog to local
  • Better federation tools (applications to communities, limiting)
    • Applications to communities to allow safe spaces to exist (people should not be able to just “walk in” on a safe space - similarly to follow requests in Mastodon in a way)
    • Limiting (Lock our communities down from certain instances but still allow people using our instance to talk to people from those instances)

Obviously considering the moment when this is being made - federation tools are our highest priority.

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[–] HeapOfDogs@beehaw.org 9 points 1 year ago

Keep up the good work. Situations like this are complex and messy and sometimes you do what needs doin.

[–] SenorBolsa@beehaw.org 9 points 1 year ago

This feels like the right move, at least for now. Ideally there would be a nicer more seamless way to solve the issue but that's not the situation right now.

[–] s3npai@lemmy.one 9 points 1 year ago

You guys rock, and I absolutely love the heart and should you are putting into it. Thank you for your time and effort to give us all an amazing, caring environment!!!

Newbie user here. You've gotta do what you gotta do. Thank you for fostering this as a safe space, both for the users and also yourselves as admins. This community doesn't work at all for anyone if it doesn't work for you.

Full support on defederation from me - if we lose a couple folks jumping ship to other instances over this then maybe that's also for the best too.

[–] jimrob4@midwest.social 8 points 1 year ago (13 children)

New users: "I'm tired of Reddit telling me what I can't see! Top-down decision-making is ridiculous! I'm going to check out Lemmy!"

Beehaw: "Hold my beer and watch this."

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